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SERVPRO® offers service agreements to commercial clients to ensure quality coverage.

12/26/2023 (Permalink)

Commercial Loss in Salem Commercial Loss in Salem

SERVPRO® is a company that specializes in fire and water cleanup and restoration services. However, specific details about their current offerings, including service agreements, may have changed since then.

Service agreements in the context of commercial clients typically involve a contract or agreement between a service provider and a business to provide specific services over a defined period. These agreements can be beneficial for both parties, as they outline the scope of services, terms of the agreement, and often include details about pricing and response times.

If SERVPRO® is offering service agreements to commercial clients, it would likely include provisions for regular maintenance, emergency response services, and other related offerings to ensure that commercial properties are prepared for and protected against potential disasters such as fires, floods, or other emergencies.

To get the most accurate and up-to-date information about SERVPRO®'s current service agreements and offerings, I recommend visiting the official SERVPRO® website or contacting their customer service directly. Company websites often provide detailed information about their services, and customer service representatives can answer specific questions and provide the latest details about service agreements.

The Hidden Dangers of Mold in Your Home: Health Risks and Prevention Tips

10/23/2023 (Permalink)

Uncovering Mold in a Peabody Home. SERVPRO provides full mold remediation for residential and commercial customers in the Salem/Peabody/Marblehead area.

Mold is a common household issue that often goes unnoticed until it becomes a significant problem. While it may seem harmless, mold can pose serious health risks to you and your family. In this blog post, we will explore the hidden dangers of mold in your home and provide practical tips for preventing and managing mold growth.

Understanding Mold:

Mold is a type of fungus that thrives in damp and humid environments. It reproduces by releasing tiny spores into the air, which can settle on various surfaces and grow into new mold colonies. While not all molds are harmful, some can produce mycotoxins and allergens that can have adverse effects on your health.

Health Risks Associated with Mold:

  1. Respiratory Issues: Exposure to mold can lead to a range of respiratory problems, such as coughing, wheezing, and throat irritation. People with allergies and asthma are particularly vulnerable to these effects.

  2. Allergic Reactions: Mold spores can trigger allergic reactions in some individuals, causing symptoms like sneezing, runny nose, and itchy eyes.

  3. Skin Irritation: Contact with mold or moldy surfaces can sometimes lead to skin rashes and irritation.

  4. Fungal Infections: In rare cases, individuals with compromised immune systems may develop fungal infections from mold exposure.

  5. Neurological Symptoms: Some studies suggest a possible link between mold exposure and neurological symptoms, though more research is needed in this area.

Prevention and Management:

Preventing mold growth in your home is essential for maintaining a healthy living environment. Here are some tips to help you keep mold at bay:

  1. Control Moisture: Since mold thrives in damp conditions, the most effective way to prevent it is by controlling moisture. Repair any leaks promptly, use exhaust fans in bathrooms and kitchens, and maintain proper ventilation.

  2. Monitor Humidity Levels: Keeping indoor humidity levels below 50% can inhibit mold growth. Consider using dehumidifiers in areas prone to high humidity.

  3. Regular Cleaning: Regularly clean and dust your home to remove mold spores. Pay close attention to areas like the bathroom, kitchen, and basement.

  4. Proper Insulation and Ventilation: Ensure your home is well-insulated to prevent condensation on walls and ceilings. Proper ventilation can also help circulate air and reduce moisture buildup.

  5. Immediate Remediation: If you discover mold in your home, address it immediately. Small outbreaks can often be cleaned with mold-specific cleaning products, but larger infestations may require professional remediation.

  6. Reduce Clutter: Reduce clutter in your home, as it can provide hiding spots for mold to grow unnoticed.


Mold is not something to be taken lightly. Its hidden dangers can affect your health and well-being. By understanding the health risks associated with mold and implementing prevention strategies, you can create a safer and healthier living environment for you and your family. Be proactive in managing mold to ensure a mold-free, comfortable, and safe home.

SERVPRO Large Loss.

8/23/2023 (Permalink)

Large Loss SERVPRO® is equipped to handle any commercial large loss.

"SERVPRO® Large Loss" refers to a specialized division within the SERVPRO® company that is equipped to handle particularly extensive or severe property damage situations. These situations typically involve significant damage from events like large fires, major water or flood damage, natural disasters, or other catastrophic events that impact large properties, commercial buildings, or industrial facilities.

SERVPRO® Large Loss teams are trained to manage these more complex and extensive restoration projects. Their experience and resources allow them to handle the unique challenges that arise in large-scale damage scenarios. Here are some key aspects of how SERVPRO Large Loss operates:

  1. Expertise: Large Loss teams consist of experienced technicians and project managers who are trained in dealing with complex and sizable restoration projects. They have a deep understanding of advanced techniques and industry standards.

  2. Equipment and Resources: SERVPRO® Large Loss teams have access to specialized equipment, high-capacity drying systems, heavy-duty cleaning tools, and other resources necessary to handle larger properties and more extensive damage.

  3. Coordination: Large Loss projects require meticulous planning and coordination. The teams work closely with property owners, insurance professionals, and other stakeholders to develop a comprehensive restoration plan and timeline.

  4. Scalability: SERVPRO®'s franchise model allows them to scale up their resources and manpower to handle large-scale disasters in multiple locations simultaneously.

  5. Rapid Response: Like with their regular restoration services, SERVPRO® Large Loss teams emphasize quick response times to minimize the damage and get the restoration process started promptly.

  6. Documentation and Reporting: Given the scale of these incidents, detailed documentation and reporting are crucial. SERVPRO® Large Loss teams provide thorough documentation of the damage, the restoration process, and the outcomes for insurance purposes and future reference.

It's important to note that while SERVPRO® Large Loss specializes in managing more extensive and severe property damage situations, regular SERVPRO® teams are also capable of handling a wide range of restoration needs for both residential and commercial properties.

If you're facing a significant property damage situation, such as a large fire or extensive water damage, contacting SERVPRO® Large Loss can ensure that the restoration process is managed efficiently and effectively to help you recover from the damage as quickly as possible.

Kitchen Restoration Projects

6/22/2023 (Permalink)

Burst Pipe in a Kitchen Example of the damage causes by burst pipe in a kitchen.

SERVPRO® offers kitchen restoration services to help homeowners recover from various types of damage or remodeling needs. Some common kitchen restoration projects that SERVPRO can assist with include:

  1. Fire and Smoke Damage Restoration: If a fire occurs in the kitchen, it can cause extensive damage to cabinets, countertops, appliances, walls, and ceilings. SERVPRO® can clean up soot and smoke residue, deodorize the space, and repair or replace damaged components to restore the kitchen to its pre-fire condition.

  2. Water Damage Restoration: Kitchen water damage can result from burst pipes, plumbing leaks, appliance malfunctions, or flooding. SERVPRO® can extract water, thoroughly dry the affected areas, mitigate any secondary damage, and restore damaged fixtures, cabinetry, flooring, and other kitchen elements.

  3. Mold Remediation: If excessive moisture or water damage goes unnoticed or is not properly addressed, it can lead to mold growth in the kitchen. SERVPRO® can identify the source of moisture, contain and remove mold colonies, and restore the affected areas while implementing preventive measures to minimize future mold growth.

  4. Kitchen Remodeling and Renovation: In addition to restoration services, SERVPRO® can also assist with kitchen remodeling projects. Whether you want to update your kitchen's appearance, enhance functionality, or improve energy efficiency, SERVPRO® can work with you to plan and execute the renovation, including cabinetry, countertops, flooring, lighting, and more.

  5. Odor Removal: Lingering odors in the kitchen, such as from smoke, mold, or food spills, can be persistent and unpleasant. SERVPRO® utilizes specialized techniques and equipment to eliminate odors and restore a fresh, clean scent to the kitchen.

SERVPRO®'s kitchen restoration services are typically tailored to the specific needs of each client and their unique situation. It's recommended to contact your local SERVPRO® franchise for a comprehensive assessment, detailed information, and an estimate regarding your kitchen restoration project.

Structural Drying

5/1/2023 (Permalink)

SERVPRO is a company that specializes in cleaning and restoration services for both residential and commercial properties. One of their specialties is structural drying, which is the process of removing moisture from a building's structure, such as walls, floors, and ceilings, after water damage.

The process of structural drying typically involves the use of specialized equipment, such as high-powered air movers and dehumidifiers, to create a controlled environment that promotes rapid evaporation of moisture from the affected areas. In addition to drying the structure, SERVPRO technicians will also monitor the progress of the drying process and make any necessary adjustments to ensure that the area is fully dried.

SERVPRO's structural drying services can help prevent further damage to the property and mitigate the risk of mold growth, which can occur if moisture is not properly removed. They also have the expertise and equipment to handle water damage caused by a variety of sources, including floods, plumbing leaks, and storm damage.

Factors to consider when hiring a professional mold remediation company.

4/24/2023 (Permalink)

Microbial Growth in Peabody. Mold grows in humid, dark spaces.

When hiring a mold remediation service, there are several factors to consider to ensure that you choose a reputable and reliable company. Here are some key considerations:

  1. Experience and Expertise: Choose a company with years of experience and knowledge of mold remediation techniques. Ask for references and check online reviews to see what previous customers have to say about their work.

  2. Certifications and Licenses: Verify that the company holds relevant certifications and licenses from reputable organizations. Look for certifications such as the IICRC (Institute of Inspection Cleaning and Restoration Certification) or NORMI (National Organization of Remediators and Mold Inspectors).

  3. Insurance: Make sure the company has liability insurance to protect you in case of any accidents or damages that may occur during the remediation process.

  4. Process and Equipment: Inquire about the mold remediation process the company follows and the equipment they use. Ensure that the company uses appropriate protective gear, ventilation, and proper containment techniques to avoid the spread of mold spores.

  5. Cost: Get quotes from multiple companies and compare their prices. Be wary of companies that offer significantly lower prices than others, as they may be cutting corners or using inferior equipment.

  6. Communication: Choose a company that communicates well and is responsive to your needs. The company should provide you with a detailed plan of action, including an estimated timeline and cost breakdown.

  7. Guarantee: Ask if the company offers a guarantee or warranty on their work. A reputable company should stand behind their work and be willing to address any issues that may arise after the remediation process is complete.

For professional and certified mold remediation please contact SERVPRO of Salem/Peabody/Marblehead.   

Fire Restoration Methodolgy

4/11/2023 (Permalink)

Salem Fire Destruction left behind.

SERVPRO uses a thorough methodology for fire restoration to ensure that the affected property is restored to its pre-fire condition. Here is a general outline of their fire restoration process:

  1. Emergency Contact: The restoration process starts with a call to SERVPRO's 24/7 emergency hotline. A representative will ask questions to determine the type of fire damage and the equipment and resources needed for the restoration process.

  2. Inspection and Fire Damage Assessment: Their technicians will assess the extent of the fire damage, including the damage to the structure and contents of the property.

  3. Board-Up and Roof-Tarp Services: If necessary, they will board up or tarp the property to protect it from further damage.

  4. Water Removal and Drying: If there is water damage resulting from firefighting efforts, SERVPRO will remove the water and dry the property using dehumidifiers and air movers.

  5. Smoke and Soot Removal: They will use specialized equipment and techniques to remove smoke and soot from all surfaces, including walls, ceilings, and floors.

  6. Cleaning and Sanitizing: They will clean and sanitize all restorable items affected by the fire, using specialized cleaning products and techniques.

  7. Restoration: Depending on the extent of the damage, they may repair or replace damaged structural materials or contents, such as flooring, walls, or furniture.

Throughout the process, SERVPRO will communicate with the property owner and insurance adjuster to keep them informed of the progress and any necessary changes to the restoration plan. The goal is to restore the property as quickly and efficiently as possible, while minimizing disruption to the property owner's life.

Water Damage in Ceilings near Salem, MA

3/29/2023 (Permalink)

Ceiling showing damage Water Damage can escalate quickly!

Ceiling water damage is a common problem faced by many homeowners in Salem. It can be caused by various factors such as leaking roofs, burst pipes, or plumbing issues. The damage caused by water can be extensive and can lead to mold growth, which can be hazardous to health.

When faced with ceiling water damage, it is important to take immediate action to prevent further damage. The first step is to identify the source of the water and fix the problem. This may require the services of a professional plumber or roofing contractor.

Once the source of the water has been fixed, it is important to remove any standing water and dry out the affected area. This can be done by using fans, dehumidifiers, and other drying equipment. It is important to ensure that the area is completely dry to prevent mold growth.

In some cases, the damage may be extensive and require the services of a professional restoration company, like SERVPRO. They have the expertise and equipment to handle the situation and restore your ceiling to its original condition.

Prevention is always the best course of action when it comes to ceiling water damage. Regular inspection of your roof and plumbing system can help identify any potential problems before they become major issues. It is also important to address any problems immediately to prevent them from becoming worse.

In conclusion, ceiling water damage can be a serious problem for homeowners in Salem. Taking immediate action to identify the source of the water and fix the problem is crucial. It is also important to ensure that the affected area is thoroughly dried to prevent mold growth. Regular maintenance and inspection of your roof and plumbing system can help prevent water damage in the first place.

Floods in the Medford/Everett area.

1/24/2023 (Permalink)

Flooded Basement Flooded basement

Water damage can be a devastating experience for any homeowner, and it's important to have a reliable and experienced company to turn to in case of an emergency. One such company is SERVPRO of Medford/Everett, a locally owned and operated franchise that specializes in water damage restoration.

SERVPRO of Medford/Everett is a full-service restoration company that can handle everything from small leaks to large-scale floods. They use the latest technology and techniques to quickly and efficiently remove water and dry out the affected area. They also use specialized equipment to detect hidden moisture and remove mold and mildew, ensuring that your home is completely restored to its preloss condition.

The team at SERVPRO of Medford/Everett is highly trained and certified, and they take pride in providing excellent customer service. They are available 24/7, so you can count on them to be there when you need them most. They also work closely with your insurance company to make the claims process as smooth as possible.

One of the things that sets SERVPRO of Medford/Everett apart is their commitment to using eco-friendly and sustainable practices. They use non-toxic cleaning products and equipment that is designed to minimize waste and reduce the impact on the environment.

If you're dealing with water damage in Medford, MA, SERVPRO of Medford/Everett is the company to call. Their experienced team will work quickly and efficiently to restore your home and give you peace of mind.

Removing Fire Damage from Surfaces in Salem

8/16/2022 (Permalink)

fire damage gross in living room, fireplace Call the FRST fire and smoke damage restoration technicians from SERVPRO for Salem house fire cleaning and restoration.

SERVPRO Provides an Expert Fire Damage Restoration Service

When properties catch fire, one of the leading causes of damage is smoke-related. Combusting materials release toxins into the environment in the form of smoke. Hot smoke travels quickly from the source through the home, leaving behind thick, odorous residues on surfaces. Using a professional restoration service can help make these damages "Like it never even happened."

Homeowners with fire damage in Salem can reach out to SERVPRO to help rescue their structure and contents. You can carry out several tasks to reduce the impact of smoke on your home and belongings. Light vacuuming is a simple but effective way to remove light and dry soot from surfaces. The goal of eliminating these dry, unattached particles with a vacuum cleaner is to prevent them from gradually dropping onto floors and surfaces below. In areas with high foot traffic, loose soot can be driven into carpet fibers or floors, making restoration much more challenging and work-intensive. 

Another simple mitigative procedure is to open windows which helps to disperse unpleasant odors naturally. Tackling smoke residues with household cleaning products is not recommended as there may be an adverse reaction that ultimately causes more harm than good.

Meeting the Cleanup Challenge

Our technicians are adept at dealing with the challenges of cleaning complex soot and smoke residues. Cleaning porous surfaces with smoke damage are perhaps the most challenging aspect of restoration. Material porosity absorbs smoke particles and cleaning agents. Unfinished woods, common in cabinet interiors, plasterboard, carpets, and acoustical tiles or masonry are all porous materials in the home. Generally, these materials require a dry-cleaning solution as the absorption of cleaning agents can lead to discoloration or, in some cases, deterioration of the material. One dry cleaning solvent we use is denatured alcohol which can be applied directly to unfinished wood surfaces and allows us to clean with a dry sponge without causing damage. Other materials such as plasterboard can be salvaged if the soot is not embedded into the gypsum.

Fire Damaged Porous Materials and How to Clean Them 

  • Acoustical tiles that can soundproof walls are best cleaned using light peroxide to remove smoke residues. If embedded with soot, disposal is the required method of remediation.
  • Carpeted walls can absorb large amounts of moisture, especially if treated with a fire retardant. We identify the types of fiber and adhesive to determine the best cleaning action. 
  • Concrete and masonry have a sliding scale of cleaning actions that increase aggressive and agitative methods. 

If the ignition source is furnace-related (puff-back), it is common to find that the masonry surrounding the surface is damaged. Mortar, bricks, marble, and cinder block are common types of masonry found in the home. If dry cleaning with sponges is not possible, we may resort to an alkaline cleaning agent alongside water to remove soot, then rinse the surface with pressure washers or hoses. Since water and alkaline cleaners can discolor masonry, it is vital to pre-test these methods on an inconspicuous part of the material before applying them to the entire surface. Using solvents on surfaces also requires dwell time and correct mixing of solvents to ensure the best results.

Aggressive Cleaning Methods for Masonry

  • For stone and brickwork, high acidic solvents can help remove smoke damage. 
  • Avoid using acids on polished marble or porcelain as they may corrode finishes. 
  • Abrasion blasting is the most aggressive action that changes the material's surface. Dry ice pellets offer the most practical non-moisture abrasion method. This can be damaging in itself if the material has historical value.

Property fire damages can become permanent without professional intervention. Contact SERVPRO of Salem / Peabody / Marblehead for fire damage restoration at (978) 744-4545.