How to Identify and Address Wet Walls Using a Protimeter

10/22/2024 (Permalink)

How wet is your wall?

Water damage can be a hidden issue in homes and businesses. Walls, while appearing dry, can hold moisture behind the surface that leads to structural damage, mold growth, and other complications. At SERVPRO®, we utilize advanced tools, like the Protimeter, to identify moisture levels in your walls before the damage worsens. Here's how this process works and why it's so important.

Signs of Moisture in Walls

Water damage is not always obvious. Here are some common signs that indicate your walls might be holding moisture:

• Discoloration: Water stains or patches of discoloration on walls are often the first visible signs of moisture.
• Peeling Paint or Wallpaper: Excessive moisture behind walls can cause paint or wallpaper to peel.
• Warped or Soft Drywall: When drywall absorbs moisture, it can become soft to the touch or start to warp.
• Musty Odors: Mold thrives in moist environments, and an unexplained musty smell may indicate water behind your walls.

If you suspect moisture, it’s critical to act quickly. Ignoring the problem can lead to long-term structural issues or even health risks from mold growth.

How the Protimeter Works

At SERVPRO, we rely on the Protimeter to detect moisture inside walls. This professional-grade moisture meter provides accurate readings of moisture levels without invasive techniques like tearing down drywall.

1. Non-Invasive Scanning: The Protimeter can assess moisture levels deep within walls without needing to cut or damage the surface. This allows us to detect hidden water that may not be visible to the naked eye.

2. Pin and Pinless Methods: The Protimeter uses two types of sensors. The pin mode probes the wall to take direct moisture measurements. The pinless mode can scan large areas without leaving any marks, perfect for evaluating painted or wallpapered walls.

3. Real-Time Results: One of the advantages of the Protimeter is its ability to provide instant results. This allows our technicians to know exactly where the problem areas are, helping us create an effective drying and restoration plan.

Why Addressing Wet Walls is Important

Failing to address moisture inside walls can lead to significant damage. Mold growth can occur within 24-48 hours of water exposure. Over time, this moisture can weaken the structural integrity of your walls, leading to costly repairs or even replacement.

By using the Protimeter, SERVPRO ensures that we:

• Accurately Detect Moisture: No guesswork. We use precise tools to identify problem areas.
• Tailor Our Restoration Plan: By understanding the severity of moisture levels, we can create a customized drying and repair plan for your property.
• Prevent Future Issues: Early detection allows us to act fast, minimizing damage and preventing the growth of mold.

How SERVPRO Can Help

If you've noticed signs of water damage or suspect hidden moisture in your walls, contact SERVPRO immediately. Our trained technicians will arrive equipped with the Protimeter and other cutting-edge tools to assess and restore your property.

We’re here 24/7 to provide fast, professional service and ensure that your home or business is returned to its pre-water damage condition. Don’t let moisture go undetected—trust SERVPRO to identify and eliminate the problem before it escalates.

Contact SERVPRO Salem Ma Today!

If you're facing water damage or concerned about moisture in your walls, reach out to your local SERVPRO team. We’re always ready to help!

Water Stains on Your Wall? Here’s How SERVPRO Can Help

10/22/2024 (Permalink)

Water stains on walls - SERVPRO can help!

Water stains on walls are not just an eyesore—they are often a sign of underlying water damage that could lead to bigger problems if left unaddressed. Whether the stain is a result of a plumbing issue, roof leak, or hidden moisture, it’s important to take immediate action to prevent further damage. At SERVPRO®, we specialize in identifying the source of water damage, stopping it in its tracks, and restoring your home to its original condition.

Here’s what you need to know about water stains and how we can help.

What Causes Water Stains on Walls?

Water stains usually appear as discolored patches on your walls, often brownish or yellowish in color. These stains can have multiple causes, including:

• Plumbing Leaks: A slow leak from pipes behind your walls can cause water to seep into the drywall, creating visible stains.
• Roof Leaks: Rainwater from a damaged roof can trickle down into your walls, leading to stains that are often seen on upper levels of your home.
• Condensation: In humid environments, condensation can form on walls and ceilings, especially in poorly ventilated areas like bathrooms or basements.
• Foundation or Window Leaks: Water can enter through cracks in your foundation or poorly sealed windows, eventually making its way into your walls.

Regardless of the cause, it’s crucial to address water stains as soon as you notice them. What you see on the surface could be hiding more extensive damage beneath.

Why You Shouldn’t Ignore Water Stains

Many homeowners are tempted to paint over water stains without investigating the source. However, ignoring the problem won’t make it go away—in fact, it can lead to much bigger issues such as:

• Mold Growth: Moisture trapped in walls creates the perfect environment for mold, which can spread quickly and pose health risks.
• Structural Damage: Prolonged water exposure can weaken drywall, wood framing, and insulation, leading to costly repairs.
• Electrical Hazards: If water leaks near electrical wiring, it can create a dangerous situation, increasing the risk of electrical shorts or fires.

Addressing the root cause of the water stain is essential to prevent further damage to your home.

How SERVPRO Can Help with Water Stains

At SERVPRO, we don’t just treat the stain—we get to the source of the problem. Our comprehensive water damage restoration process includes:

1. Moisture Detection: Using advanced tools like moisture meters and infrared cameras, we can detect hidden moisture behind walls and pinpoint the source of the water damage, even if it's not immediately visible.

2. Water Damage Repair: Once we identify the source of the moisture, we’ll fix the problem—whether it’s a plumbing leak, roof issue, or another cause.

3. Drying and Dehumidification: After the water source is addressed, we’ll dry the affected areas thoroughly using industrial-strength air movers and dehumidifiers. This prevents further water damage and inhibits mold growth.

4. Mold Remediation: If mold has already developed behind the wall due to prolonged moisture exposure, our certified mold remediation experts can safely remove and treat the area to eliminate any health risks.

5. Stain Removal and Restoration: Once the area is dry and safe, we’ll restore the wall to its pre-damage condition. This includes replacing damaged drywall, repainting, and ensuring the water stain is completely gone.

Preventing Future Water Stains

After your water-stained walls are repaired, we’ll help you take steps to prevent future issues. This might involve:

• Regular Plumbing Inspections: Identifying leaks early can save you from future water damage.
• Roof Maintenance: Keeping your roof in good condition and sealing any leaks will protect your home from water intrusion.
• Better Ventilation: Installing proper ventilation in high-humidity areas like bathrooms and basements can reduce the risk of condensation and water stains.

Trust SERVPRO for Professional Water Damage Restoration

Water stains on your walls are often a symptom of a larger issue. With SERVPRO, you don’t have to worry about the extent of the damage—we have the tools, experience, and expertise to get your home back to normal quickly and efficiently.

If you’ve noticed water stains on your walls, don’t wait. Contact SERVPRO today, and let our team of professionals address the problem before it gets worse.

Preventing Water Damage in Your Kitchen: Beware of Appliances!

5/28/2024 (Permalink)

Your refrigerator's water dispenser and ice maker are convenient features, but they can also be potential sources of water damage.

Welcome to the SERVPRO® blog! Today, we're delving into a common yet often overlooked culprit of water damage in homes: kitchen appliances. While these modern marvels make our lives easier, they can also be the source of unexpected leaks and floods if not properly maintained. Let's explore how kitchen appliances can lead to water damage and learn some essential tips to safeguard your kitchen.

1. Dishwasher Dilemmas: Your dishwasher may seem like a trusty sidekick in the kitchen, but it can turn into a troublemaker if neglected. Leaky hoses, damaged seals, or malfunctioning door latches can all result in water pooling on your kitchen floor. Additionally, overloading the dishwasher or using the wrong detergent can cause excessive sudsing, leading to leaks.

Tip: Regularly inspect the dishwasher for signs of wear and tear, such as cracked hoses or loose connections. Replace any damaged parts promptly to prevent leaks. Avoid overloading the dishwasher and use the recommended detergent to prevent suds overflow.

2. Refrigerator Woes: Your refrigerator's water dispenser and ice maker are convenient features, but they can also be potential sources of water damage. A faulty water supply line or a loose connection can lead to slow leaks behind the refrigerator, causing water to seep into the flooring and cabinets unnoticed.

Tip: Inspect the water supply line behind the refrigerator regularly for signs of leakage or wear. Consider replacing plastic water lines with braided stainless steel lines for added durability. If you notice any leaks or drips, shut off the water supply to the refrigerator and address the issue immediately.

3. Sink Struggles: The kitchen sink is a hub of activity, but it's also prone to water-related mishaps. A clogged drain or a loose pipe under the sink can result in water backing up and overflowing onto the floor. Even a small drip from the faucet can gradually cause water damage to the surrounding area.

Tip: Keep drains clear by avoiding dumping grease, food scraps, or coffee grounds down the sink. Use a drain strainer to catch debris and prevent clogs. Inspect the pipes under the sink periodically for leaks or corrosion, and tighten connections if necessary. Repair any faucet drips promptly to conserve water and prevent damage.

4. Range Risks: Your stove and oven may not seem like typical culprits for water damage, but accidents can happen. Spills and splatters from cooking can seep into the crevices around the appliances, causing water damage to cabinets and flooring over time.

Tip: Clean up spills and splatters promptly to prevent water from seeping into surrounding areas. Use silicone sealant to seal gaps between the countertop and the stove or oven to prevent water intrusion. Consider using mats or trays under pots and pans to contain spills and protect the flooring.

Conclusion: While kitchen appliances undoubtedly make life more convenient, they also pose a risk of water damage if not properly maintained. By staying vigilant and following these tips, you can safeguard your kitchen against leaks, floods, and costly repairs. Remember, a little prevention goes a long way in preserving the heart of your home!

Stay tuned to the SERVPRO blog for more expert tips on home maintenance and disaster prevention. If you ever find yourself facing water damage or any other restoration needs, don't hesitate to contact your local SERVPRO professionals for swift and reliable assistance.

Dripping Nostalgia: Tackling Water Woes in Timeless Apartment Buildings

5/6/2024 (Permalink)

Embrace the charm, embrace the history, and remember, when life gives you leaks, call SERVPRO®!

Hey there, vintage dwellers and aficionados of the bygone era! Welcome back to another quirky spin on the wacky world of water damage, this time with a twist of historic charm! Today, we're diving headfirst into the depths of old apartment buildings, where every creaking floorboard tells a tale and every leaky faucet whispers secrets of days gone by.

So, grab your monocles and top hats, because we're about to embark on a journey through time and waterlogged corridors!

1. The Age of Elegance Meets the Torrents of Today:

Picture this: towering ceilings adorned with intricate molding, hardwood floors that have seen more history than your average library, and windows that frame views of a city that's constantly evolving. Ah, the beauty of old apartment buildings! But alas, with age comes wisdom, and sometimes, a few pesky leaks.

2. From Gilded Chandeliers to Dripping Fixtures:

In these architectural marvels, even the plumbing has character. Sure, those vintage fixtures may have a certain je ne sais quoi, but when they start leaking faster than a gossiping neighbor, it's time to call in the cavalry. SERVPRO® to the rescue!

3. Unearthing Mysteries Behind the Walls:

Ever wonder what secrets lie hidden behind those plaster walls? Well, wonder no more! Our water damage experts are like modern-day archaeologists, uncovering the mysteries of leaks past and present. From burst pipes to hidden mold, we leave no stone unturned (or wall unopened).

4. Restoring History, One Soaked Floorboard at a Time:

As much as we love a good historical anecdote, we love restoring your living space even more! With our state-of-the-art equipment and a dash of elbow grease, we'll have your apartment looking as good as new in no time. Say goodbye to soggy carpets and hello to reclaimed elegance!

5. The Moral of the Story:

Old apartment buildings may have their quirks, but with a little TLC (and the occasional water damage cleanup), they can shine brighter than ever before. So, embrace the charm, embrace the history, and remember, when life gives you leaks, call SERVPRO!

And there you have it, folks! Another whimsical adventure through the world of water damage, brought to you by your friends at SERVPRO. Until next time, stay dry, stay quirky, and keep those vintage vibes alive!

Kitchen Restoration Projects

6/22/2023 (Permalink)

Example of the damage causes by burst pipe in a kitchen.

SERVPRO® offers kitchen restoration services to help homeowners recover from various types of damage or remodeling needs. Some common kitchen restoration projects that SERVPRO can assist with include:

1. Fire and Smoke Damage Restoration: If a fire occurs in the kitchen, it can cause extensive damage to cabinets, countertops, appliances, walls, and ceilings. SERVPRO® can clean up soot and smoke residue, deodorize the space, and repair or replace damaged components to restore the kitchen to its pre-fire condition.

2. Water Damage Restoration: Kitchen water damage can result from burst pipes, plumbing leaks, appliance malfunctions, or flooding. SERVPRO® can extract water, thoroughly dry the affected areas, mitigate any secondary damage, and restore damaged fixtures, cabinetry, flooring, and other kitchen elements.

3. Mold Remediation: If excessive moisture or water damage goes unnoticed or is not properly addressed, it can lead to mold growth in the kitchen. SERVPRO® can identify the source of moisture, contain and remove mold colonies, and restore the affected areas while implementing preventive measures to minimize future mold growth.

4. Kitchen Remodeling and Renovation: In addition to restoration services, SERVPRO® can also assist with kitchen remodeling projects. Whether you want to update your kitchen's appearance, enhance functionality, or improve energy efficiency, SERVPRO® can work with you to plan and execute the renovation, including cabinetry, countertops, flooring, lighting, and more.

5. Odor Removal: Lingering odors in the kitchen, such as from smoke, mold, or food spills, can be persistent and unpleasant. SERVPRO® utilizes specialized techniques and equipment to eliminate odors and restore a fresh, clean scent to the kitchen.

SERVPRO®'s kitchen restoration services are typically tailored to the specific needs of each client and their unique situation. It's recommended to contact your local SERVPRO® franchise for a comprehensive assessment, detailed information, and an estimate regarding your kitchen restoration project.

Water Damage in Ceilings near Salem, MA

3/29/2023 (Permalink)

Water Damage can escalate quickly!

Ceiling water damage is a common problem faced by many homeowners in Salem. It can be caused by various factors such as leaking roofs, burst pipes, or plumbing issues. The damage caused by water can be extensive and can lead to mold growth, which can be hazardous to health.

When faced with ceiling water damage, it is important to take immediate action to prevent further damage. The first step is to identify the source of the water and fix the problem. This may require the services of a professional plumber or roofing contractor.

Once the source of the water has been fixed, it is important to remove any standing water and dry out the affected area. This can be done by using fans, dehumidifiers, and other drying equipment. It is important to ensure that the area is completely dry to prevent mold growth.

In some cases, the damage may be extensive and require the services of a professional restoration company, like SERVPRO. They have the expertise and equipment to handle the situation and restore your ceiling to its original condition.

Prevention is always the best course of action when it comes to ceiling water damage. Regular inspection of your roof and plumbing system can help identify any potential problems before they become major issues. It is also important to address any problems immediately to prevent them from becoming worse.

In conclusion, ceiling water damage can be a serious problem for homeowners in Salem. Taking immediate action to identify the source of the water and fix the problem is crucial. It is also important to ensure that the affected area is thoroughly dried to prevent mold growth. Regular maintenance and inspection of your roof and plumbing system can help prevent water damage in the first place.

Floods in the Medford/Everett area.

1/24/2023 (Permalink)

Flooded basement

Water damage can be a devastating experience for any homeowner, and it's important to have a reliable and experienced company to turn to in case of an emergency. One such company is SERVPRO of Medford/Everett, a locally owned and operated franchise that specializes in water damage restoration.

SERVPRO of Medford/Everett is a full-service restoration company that can handle everything from small leaks to large-scale floods. They use the latest technology and techniques to quickly and efficiently remove water and dry out the affected area. They also use specialized equipment to detect hidden moisture and remove mold and mildew, ensuring that your home is completely restored to its preloss condition.

The team at SERVPRO of Medford/Everett is highly trained and certified, and they take pride in providing excellent customer service. They are available 24/7, so you can count on them to be there when you need them most. They also work closely with your insurance company to make the claims process as smooth as possible.

One of the things that sets SERVPRO of Medford/Everett apart is their commitment to using eco-friendly and sustainable practices. They use non-toxic cleaning products and equipment that is designed to minimize waste and reduce the impact on the environment.

If you're dealing with water damage in Medford, MA, SERVPRO of Medford/Everett is the company to call. Their experienced team will work quickly and efficiently to restore your home and give you peace of mind.

Repairing Residential Water Damage in Salem

8/16/2022 (Permalink)

What is the best way to deal with water damage cleanup and restoration? Call SERVPRO to protect your Salem home, "Like it never even happened."

SERVPRO Has a Salem-Based Water Restoration Team

Unwanted moisture can have a detrimental effect on your home. Water impact is typically caused by insufficient insulation, leaking or broken pipes, and malfunctioning drainage equipment. It can be a sudden event that catches a homeowner by surprise and requires immediate mitigation to reduce potential water damage.

SERVPRO offers water damage restoratioan services to Salem residents. Our technicians, having extensive experience, are trained to deliver expert assessment, emergency mitigation, and restoration services in this local area, which helps to ensure that our methods are proven in practice. The first action is to contact us on our twenty-four-hour emergency line. We can then process your claim- referred to as FNOL first notification of loss, and organize a call-out from a qualified restoration technician. Emergency mitigation immediately occurs when we arrive on site. It can include tasks such as draining the property of standing water or using truck-mounted water extractors to get rid of excess moisture soaking into carpets, pooling on floors, or flooding washrooms. Mitigation helps to reduce the number of losses to the structure of your home and helps to save your belongings.

Part of the Mitigation Procedure is Preventative

Liquid can raise the temperate climate inside your home, leading to stagnation, mold, and other microbial infestations. It is common for restoration technicians to bring in climate control monitoring and maintenance equipment. Thermal hygrometers measure the relative humidity of an environment, which should be maintained below 60% to reduce the risk of microbial growth. The humidity levels themselves are often controlled with the use of refrigerant dehumidification equipment which is deployed in the affected area. A wet property can need anywhere from five to thirty dehumidifiers to provide adequate climate control during the restoration period. We can run these from mainline electrics or portable generators. At the same time, each unit is connected using ground fault circuit interrupters to reduce the risk of an electrical spike and maintain electrical safety in wet parts of the property.

Dehumidification Equipment in Wet Properties

• Low grain refrigerant (LRG) dehumidifiers are the industry standard for overall climate control during restoration.
• Alternative equipment such as desiccant dehumidifiers can be used for specific tasks such as drying out furniture. 
• Sometimes natural ventilation- referred to as open-system drying- can be equally effective in maintaining a balanced humidity. 

Drying a water damaged property can take a few days or several weeks, depending on the severity of the water intrusion event and the size of the property. Another crucial factor is how long moisture has been residing on the property. Long-term exposure to smoke can permanently damage materials such as drywall and belongings. Equally, liquid can migrate from one area of the home to another, leading to extensive damage to wall cavities or the subfloor. These assessments are made following the initial emergency mitigation procedure. We may use borescopes to check voids and nooks for potential damage. If water has migrated into cavities, it is vital to enact applied structural drying (ASD) to avoid secondary losses from mold and bacteria damage. ASD techniques often involve removing interior layers of a building assembly like floorboards and stud walls to dry out cavities. These can be replaced like-for-like with new materials before the end of service. 

Applied Structural Drying Methods

• Use a claw hammer and razor knife to detach stud wall sections, gypsum board, or drywall to dry cavities directly. 
• Drilling small holes beneath the baseboard of walls and adapting rapid air-moving equipment with a flex hose to push warm, dry air into the cavity. 
• Removing carpets, pads, or floorboards to access the subfloor and using extraction and drying equipment.

If your home suffers water damage, contact SERVPRO of Salem / Peabody / Marblehead for water damage restoration at (978) 744-4545.

SERVPRO Provides Water Damage Restoration Services in Peabody

5/6/2022 (Permalink)

Water damage restoration is no DIY project. SERVPRO IICRC certified technicians have the equipment and experience for ever size disaster.

Need Water Damage Restoration and Repair – Call SERVPRO

Water leaks from broken plumbing can spread a significant amount of water around your home in Peabody in minutes. Water seeping out from inside bathroom cupboards or inside a wall spreads across floors and often into the room located immediately below. The flooring material is damaged, and the ceiling tiles or drywall are also damaged.

SERVPRO provides water damage restoration services in Peabody and the surrounding area. Our water recovery teams can be onsite less than four hours from your call. Homeowners should immediately shut the water source off and mop up as much water as possible to help prevent further damage. Once our team is onsite, we deploy water extractors to remove water from carpets, hardwood floors, and inside walls or ceilings.

We also deploy air movers and dehumidifiers to remove the remaining moisture and dry the interior of your home. Our fast deployment and action can minimize much of the secondary damage caused by water and high moisture levels left in place for extended periods. Secondary damage such as swelling hardwood floors and cabinetry can be prevented. Even mold colonies can be prevented by actively reducing high moisture levels in the first twenty-four hours after a leak.

SERVPRO water removal teams pride themselves on preventing secondary damage. We also offer repair and restoration services to assist in repairing damaged drywall, flooring, and cabinets. Check with our building services team for a full list of the repair services we provide to our clients. Our water damage restoration services include:

• Water clean up
• Ceiling repairs from water damage
• Water removal services
• Water damage repairs

Call the water damage repair & restoration specialists at SERVPRO of Salem / Peabody / Marblehead and nearby areas for storm damage restoration assistance. We can help 24/7. Call (978) 744-4545.

SERVPRO Delivers Water Removal and Drying Service in Salem

4/19/2022 (Permalink)

SERVPRO water damage specialists use the latest technology and equipment for every service.

Need Emergency Water Removal and Clean-Up in Salem – Call SERVPRO

Many consumers consider water leaks in their Salem homes to not be that big a deal. After all, it is just water, and once the water leak is controlled, they mop up any standing water, assuming the remainder will dry on its own after a few days. Water between hardwood planks, in the carpet under-padding and inside cavities, or under kitchen and bathroom cupboards can cause lots of problems if not properly removed and the materials dried.

SERVPRO provides water removal, clean-up, and drying services in Salem and surrounding areas. We make sure that carpets, under padding, and subfloors are dry. We utilized special hardwood floor drying mats to remove water from between the planks before the wood absorbs the water and begins to swell. We also check all cavities with moisture meters and use specialized vacuums to remove any water before blowing dry air into the cavities to dry them.

Water and high moisture levels can cause a great deal of secondary damage. Mold can begin to colonize in less than 24 hours, creating a strong, musty odor, and mold can cause health effects. Once structures such as hardwood floors and subfloors absorb moisture, they may swell and lose their structural integrity. Hardwood floors, in particular, will buckle, causing warping and cupping. Cupboards made from particle board are particularly susceptible to swelling and loss of integrity.

Avoid delaying a call to SERVPRO. We can help with all of these issues before permanent damage occurs. Our services include:

• Water clean up
• Water removal services
• Water damage repairs and
• Water damage restoration

Call the water removal and restoration experts at SERVPRO of Salem / Peabody / Marblehead and nearby areas for water restoration assistance. We can help 24/7. Call (978) 744-4545.

Water Removal and Drying in Salem

3/25/2022 (Permalink)

For any type of water damage in your property you can count on SERVPRO to help. Just call (978) 744-4545

Call SERVPRO for Water Removal Assistance and Repairs in Salem

Older copper plumbing, joints, and valves can develop slow leaks that may go unnoticed by homeowners in Salem. The plumbing may be located in the ceiling or exterior walls, and the tell-tale drip of water is not seen or heard until the ceiling caves down onto unsuspecting residents. Homeowners must deal with wet insulation and drywall, along with water soaking the room's contents.

SERVPRO provides water removal, drying, and restoration services to residents of Salem and the surrounding area. A slow leak can cause water to pool at the lowest point in the ceiling. It may not penetrate the ceiling material due to an intact vapor barrier or drywall that acts as a dam until the weight of the water is beyond what the material can support.

After an event like the one described, cleaning up should be accomplished quickly to prevent further secondary damage and mold colonies from forming. Mold colonies can become established in as little as 24 to 48 hours under the right conditions. Mold can cause health effects for many individuals.

SERVPRO can assist with building services repairs and restoration in addition to the removal of water from floors, walls, and your contents. We can organize a full suite of restoration services:

• Removal of all water and debris
• Complete drying to remove all humidity
• Plumbing repairs that contributed to the initial leak
• Installation of new drywall, vapor barrier, and insulation as required
• Painting of all surfaces, including walls and ceilings

While every water leak can contribute to a different amount of damage, SERVPRO assesses every situation and deploys the required resources to return your home to its original condition.

Call SERVPRO of Salem / Peabody / Marblehead and nearby areas for water removal and restoration assistance. We can help 24/7. Call (978) 744-4545.

Repairing Water Damage in Marblehead Homes After Leak

3/4/2022 (Permalink)

Call the professionals at SERVPRO of Salem / Peabody / Marblehead (978) 744-4545 to help with water restoration to your home.

Dishwasher Leaks can Destroy the Surrounding Structure in Marblehead Homes, Requiring Water Damage Repairs  

Appliances make your life easier, and the dishwasher is a way to save water and valuable time on hand-washing dishes. However, when these appliances malfunction or break in the kitchen, the result can be a substantial volume of water that must be resolved.

How Likely is a Leak from Your Dishwasher?

Dishwasher damage and the subsequent needs for water damage repair in Marblehead homes are more common than many property owners might believe. While it is customary for brand new dishwashers to leak slightly from the door as the seal around the door better seats from a couple of uses, aging appliances could deal with much costlier and destructive hose breaks, seal failures, and gasket issues.

Controlled Demolition and Preparing for Repair

• Flooring – While water-resistant floors are often installed in the kitchen area, vulnerabilities allow moisture to penetrate the subfloor and joists for substantial damage if not quickly cleaned.

• Cabinets – Cabinets, especially those made from particleboard and lesser woods, can be quickly overwhelmed by water damage and require units to be removed and replaced.

• Drywall – Damp drywall must be cut out and removed to create a stable surface for replacement.

• Plumbing – It is vital to determine where the leak is coming from and fix this situation as soon as possible. This might mean removing certain plumbing fixtures to replace them with suitable pipes, connections, or gaskets.

Reconstructing the Damaged Structure

A general contractor license makes it possible to complete the repairs and reconstruction needed after a leaking dishwasher affects nearby flooring, cabinets, and wall systems. Our experienced professionals can help through the controlled demolition phase and rapidly replace affected materials to make the kitchen look “Like it never even happened.”

With the fast response of our experienced SERVPRO of Salem / Peabody / Marblehead team, we can mitigate loss and prevent the unnecessary tear-out and reconstruction of many kitchen building materials after appliance damages. Give us a call today at (978) 744-4545.

Preventing Loss After Water Damage in Salem Homes

2/16/2022 (Permalink)

When your appliances leak water call the professionals at your local SERVPRO of Salem / Peabody / Marblehead.

Emergency Services and Water Mitigation Help Protect Salem Homes From Greater Harm

Many mitigation services can help after water loss events. We quickly mobilize to ensure that these actions can get underway as soon as possible, which focuses on the need to protect the property, its contents, and its occupants. Preventing greater harm to the structure involves several steps happening as soon as our team first arrives that makes other practices of the restoration process more efficient, such as:

• Drying
• Content management
• Surface cleaning

Repairing the Damaged Utility

Water mitigation in Salem homes is a necessity during a damage incident. When vulnerabilities exist to the plumbing system or appliances, these conditions must be corrected before cleanup and restoration get underway. We have a general contractor license to help with a variety of construction and repair needs your home might have after a water damage emergency.

Removing Bulk Materials and Debris

Water can be heavily destructive to building materials impacted directly. Heavy saturation of structural elements like drywall and carpeting can destroy these materials quickly. The deterioration of affected components like these is only corrected through actions like controlled demolition that remove ruined materials and debris.

Fast Extraction Solutions

Water removal services and extraction are critical elements of early recovery for water-damaged homes. Extraction is often a combination of pumps and wet vacuums, the choice of which is made based on the severity of the damage, the location of affected materials, and the accessibility of saturated items.

Mitigating water damage can be a large undertaking when our team first arrives at a disaster site. Depending on the severity of the situation, specific actions can be beneficial in the recovery of a home and preventing the problem from getting worse. Our SERVPRO of Salem / Peabody / Marblehead team is ready to help 24/7 at (978) 744-4545.

Eliminating Trapped Water in Wood Flooring of Salem Homes

12/27/2021 (Permalink)

Water lingering on hardwood or parquet flooring can lift resulting in significant water damage. Protect your Salem home and call SERVPRO.

Absorption causes water damage in hardwood flooring

Hardwood and engineered wood flooring is a common construction staple for Salem area homes, especially historic structures. Water penetration into these surfaces can be destructive and costly to repair and restore. Our SERVPRO team works quickly to prevent tear-out and reconstruction when possible.

Clearing Surface Water 

One of the initial steps for water restoration in Salem homes is removing surface water. Porous flooring materials like wood planks can rapidly absorb standing water through the cellulose, making extraction crucial to prevent more water from penetrating this finish and becoming trapped in the planks. Our inventory consists of multiple extractors, including pumps and vacuums.

Tracking the Migration of Moisture Pockets

Understanding the movement and presence of water within the flooring is necessary. Specific tools in our inventory help us discover the whereabouts of damp pockets of trapped moisture and what areas become affected next without establishing preventative measures. Some of the devices to help track water migration include:

• Infrared cameras on tablets
• Thermal hygrometers for environmental moisture
• Surface moisture meters  
• Probing moisture detectors

Special Drying Equipment

 Certain instruments and tools available to our team are specifically designed to aid in the removal of trapped water from wood flooring. Using equipment like drying mats, which utilize capillary suction to draw moisture to the surface, we can prevent bound water scenarios that lead to demolition needs.

Avoiding Controlled Demolition

It is always the focus of our responding technicians to prevent removing affected flooring whenever possible. Reconstruction is invasive and costlier, but we have a general contractor license to complete this work when you need it.

Water damage incidents can be destructive to a home, especially wood floor elements and trims. Our SERVPRO of Salem / Peabody / Marblehead team understands the urgency of these situations and can arrive fast with mitigative and restorative solutions. Call today at (978) 744-4545.

Can Textiles with Water Damage in Salem be Cleaned?

7/22/2021 (Permalink)

SERVPRO has the equipment and skilled technicians to help get your home back in shape after a water mishap.

SERVPRO Uses Select Products as Part of Our Water Mitigation Service in Salem

Fabrics, upholstery, and carpets can become damaged when a water intrusion occurs. Understanding the different levels of clean ensures there are no misunderstandings when cleaning content. 

Three Different Levels of Clean

One person’s level of cleanliness is not the same as another’s.  SERVPRO techs get trained to understand the main levels of clean as part of water mitigation in Salem. This training helps customers to understand what is happening when the cleaning process takes place. If a couch is heavily soiled before water damage occurs, it will not look pristine when cleaned by our techs. Here are the definitions:

• Sterile – A surface is considered sterile if it is free of soils and microorganisms. An example of a sterile area would be an operating room. While we do a thorough cleaning, it is almost impossible to create this situation in a home or business.
•   Disinfected – When 99& of the soils and microorganisms get removed from a surface, it meets the criteria. Disinfecting can be achieved in certain circumstances, but there are cases where textiles must be disposed of properly. 
•   Sanitary – This level of cleanliness gets defined by ensuring soil and microorganisms get removed to the point of health safety. Anything that remains is at an acceptable level. 

Our equipment and cleaning agents are the best in the industry. Sanitary is the minimum level we accept, and we always strive higher.  Contact SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545 for more information.

What Are the First Actions Taken to Restore Water-Damaged Salem Homes?

6/24/2021 (Permalink)

Sometimes we need to remove drywall to completely dry the area. SERVPRO is equipped and trained to handle any water remediation you may need.

Emergency Services Play a Critical Part in Preserving Salem Residences After Water Damages

Mitigation is among the most critical phases of water restoration for area homes and businesses. These actions encompass several strategies to benefit the home and protect property owners from more significant expenses or lengtheir restoration processes.

Content Relocation and Cleaning

One way that water mitigation in Salem homes can help is through content relocation and cleaning. Keepsakes and heirlooms have no replacement or counterpart, so when flooding and water damage impact these items too severely, they could be lost forever. Our SERVPRO professionals work on relocating affected contents to protect against irreparable harm.

Water Removal Services for Surface Water Concerns

Eliminating standing water from areas of the house is a focus of our responding professionals. With leading extraction tools like submersible pumps and wet vacuums, we can quickly manage surface water concerns to begin the drying process.

Controlled Demolition for Structural Hazards

Structural demolition and bulk material removal are not always required but can provide a safe work environment and access to damaged areas for drying when it is. With a general contractor license, our SERVPRO techs can perform controlled demolition and a wealth of reconstruction and repair services after that. Materials requiring removal can include:

• Drywall
• Flooring
• Ceiling materials
• Insulation
• Broken plumbing
  

With how vital mitigation is for water-damaged homes, you can trust the experienced professionals of our SERVPRO of Salem / Peabody / Marblehead team to help. We are available 24/7 at (978) 744-4545.

Peabody Homeowners Count on SERVPRO Technicians for Water Damage Mitigation

6/2/2021 (Permalink)

SERVPRO will leave this water damaged Peabody home, "Like it never even happeded."

SERVPRO offers a Fast Response to All Water Damage incidents in Peabody

When you need water removal services in Peabody, work with a service provider who offers immediate action. Our SERVPRO technicians provide quick response since they know the region so well and use advanced equipment to ensure the restoration process happens as soon as possible. To ensure all your contents are thoroughly dried, we closely monitor and document all the restoration steps.

How Does SERVPRO Dry Water Damaged Sections Of Your Peabody Home?

Drying floors and walls in your water-damaged Peabody property can be challenging. It is especially complicated if there is some cabinetry in such areas since the drying process can take a long time. If your cabinets do not have a back, we can enhance air circulation by drilling holes and then direct air into the wall voids. Once the sections are completely dry, we can patch up the holes. This positive pressure forced air is a proven method to expedite evaporation. Our SERVPRO team also:

• Removes vinyl wall covering to dry the covered wall sections
• Decontaminates and cleans sheet metal ducting
• Install dehumidifiers to speed up drying
• Remove wet insulation to lower chances of mold growth

SERVPRO of Salem / Peabody / Marblehead offers emergency water cleanup services that make your property appear “Like it never even happened.” Call (978) 744-4545 to have all your questions answered.

Oh No! A Water Leak in Salem

5/20/2021 (Permalink)

Your Salem home has a friend in SERVPRO for water damage cleanup. We fix the leak and then fix the house, "Like it never even happened."

SERVPRO Has the Expertise to respond to all Urgent Water Damage Incidents in Salem

Many unfortunate incidents are likely to create the need for water cleanup services in Salem. It can be due to a leaky roof, a burst pipe, or the water accumulating in a building after extinguishing a fire. Cleaning up the water without the right tools is a very demanding task, so you need to work with experienced professionals such as SERVPRO. Since not all incidents are the same, we have to assess the situation and plan accordingly.

How Does SERVPRO Extract Water From Your Salem Home?

If there is water on the floors, our SERVPRO team uses portable extractors during water damage restoration in Salem. If your house has heavy carpeting, we can use a wand to extract the water, but we do not do it aggressively to avoid causing carpet delamination. We only use pumps when we are sure the water does not contain solid materials or debris. We can also do the following when drying your property:

• Use a moisture sensor to detect moisture in your upholstery
• Use moisture meters to find out whether there is moisture in the wooden flooring
• Use a thermo-hygrometer to check the relative humidity of the rooms

Our trained technicians at SERVPRO of Salem / Peabody / Marblehead respond quickly to all water damage cleanup emergencies. Call (978) 634-3371 seven days a week - including holidays - and have your property returned to its preloss condition, "Like it never even happened."

Water Clean-Up in Your Salem Home

4/24/2021 (Permalink)

Water clean-up restoration by SERVPRO is top notch. Call now for the help and services needed for your home.

SERVPRO is Trained and Experienced in Water Clean-Up Restoration

Salem is a medium-sized city on the northern coast of Massachusetts. The region has a strong reputation as an occult center and has been the subject of numerous books, films, and popular culture. The New England town is one of the older settlements in the United States, beginning life in the early seventeenth century as a shipping and trading outpost. The Salem Witch Trials of 1692, when executions of residents took place for alleged witchcraft and occult practice, has had a lasting impact on the region. In modern-day Salem, this influence presents itself through historical and fantastical tourist attractions. Some of these attractions, such as the Witch House on Essex Street, have a historical basis as the lodging of then-trial judge Jonathan Corwin. Other attractions such as Count Orlok's Nightmare Gallery on Derby Street are entertainment centers that look at the development of occult theater, film, novels, and stories through the ages. 

Despite a strong preoccupation with the witch trials, Salem still offers visitors a stunning history of life for early puritanical settlers in the United States through its excellent museums. The city of Salem is home to shining examples of colonial architecture, and there are amazing state parks in the near vicinity for hiking, biking, camping, and kayaking. Ongoing urban renewal projects have sought to capitalize on a growing tourist industry in Salem with the redevelopment of the boardwalk, pier, and main street in the process of gaining funding. Salem State University is the largest in Massachusetts, with over 10,000 undergraduates joining the educational center each year. Redevelopment of Salem is hoped to pave the way for a cruise docking point to take advantage of the waterways that initially inspired the town's foundation in the seventeenth century. 

What with the Occult History?

Hocus Pocus Tours is one of the leading tourist attractions for those looking into Salem's occult history. The award-winning company takes guests across fifteen of the city's witch trial-related historical sites, including the Witch House, Witch Dungeon Museum, and Count Orlok's Nightmare Gallery.

Fort Sewall speaks to Salem's history as an early outpost of colonial settlers. The military fort was built in 1644, overlooking the harbor. It played a crucial role in American Revolutionary War. Tourists can visit the underground bunkers and witness original seventeenth-century military uniforms and weapons.

The Peabody Essex Museum houses one of the largest art collections in the United States. Collections stand out for their Asian Artworks, books, naval history, and pieces from early puritanical settlements. 

SERVPRO Can Help Restore your Home after Water Intrusion in Salem

The tough process of recovery from a water intrusion event requires experience and expertise. SERVPRO technicians have both requirements and use local technicians to reduce callout times. We can help with:

• Water removal services
• Water damage repairs
• Cleaning up after sewer backup

Sewer backups occur as a result of pressure differentials and blockages. Often the contaminated waste requires specific action for both cleaning up and disposal. We use nationally qualified technicians to assist homeowners with the cleanup of hazardous substances in their homes. 

• Industrial-grade biocides and disinfectants can break down bacteria and viruses to return your home to a sanitary state. 
• We use Environmental Protection Agency (EPA) registered cleaners to restore your home responsibly. 
• Crew chiefs can arrange site equipment, dumpsters, and other disposal methods on your behalf. 

If your home falls victim to water intrusion, contact SERVPRO of Salem / Peabody / Marblehead for water cleanup at (978) 744-4545.

Have a Pipe Burst in Salem?

3/18/2021 (Permalink)

If dried quickly, this water is clean. But if allowed to sit before removing, it can become contaminated.

SERVPRO can Help with Water Restoration in Salem

Salem, MA, is one of the oldest cities in the country, and it has been around since the early 1600s. The town played a vital role in both the Revolutionary War and the War of 1812. The locale is also known for being home to the infamous Salem Witch Trials in 1692, where 19 people were hung for suspicions of practicing witchcraft.

Salem is Home to Several Famous People

With its vast history of being established for nearly 400 years, many people have helped shape the country's history called Salem their home. Some of the most notable locals include the following people:

• Roger Conant: He is known as Salem's founder when he settled there with a group of followers after leaving a fishing colony in 1626. The city was first called Naumkeag.
• John Endicott: Endicott arrived in the area two years after Conant and brought 50 people with him. In 1629, the town got its name from the Hebrew word for "peace."
• Stephen Clarendon Phillips: He was part of a well-known family that became wealthy through maritime trade. After serving in the state government and the United States Congress, Phillips became Salem's mayor in 1838. He also worked with Horace Mann to improve the public school system.
• Nathaniel Hawthorne: He has been labeled one of the country's first stellar romantic novelists, and he wrote several books while living in Salem. He once stayed at The House of Seven Gables and then wrote a novel about the estate. He is also known for writing The Scarlet Letter.
• Elias "King" Derby: After the Revolutionary War ended, Derby led a movement to expand trading efforts to regions as far away as India and China. He became one of the country's first millionaires, and his famous house and wharf are included in the Salem Maritime National Historic Site.
• Samuel McIntire: He was a famous architect and woodcarver who designed the cities famous Hamilton Hall. He also created two other notable homes in the city that are now part of the Peabody Essex Museum.
• Thomas Watson: He became famous as being the assistant to Alexander Graham Bell. He was born and raised in Salem, and he helped Bell create the country's first telephone company. Bell also lived in Salem for three years, and he gave the first public telephone demonstration at the city's Lyceum Hall in 1877.

SERVPRO can use a Variety of Professional Products During the Restoration Process

Any time moisture enters your home, there is a possibility that your building materials and contents can get contaminated. Our SERVPRO technicians can utilize products with the following ingredients to prevent contamination from a water intrusion event:

• Phenolics: Phenols are acidic and work best at a pH between 6 and 7. Sporicidin is an example of a phenolic, and it works well against a broad spectrum of bacteria, fungi, and viruses.
• Chlorines: Vanquish is an example of a chlorine-based product, and it offers low toxicity and has good germicidal properties when fighting bacteria, molds, and viruses.
• Quaternary Compounds: These products work best if mixed with other solutions in the 9 to 10 pH range. Microban is both a phenolic and a quaternary compound, and it is a broad-spectrum disinfectant.

If you ever need water restoration conducted after a pipe burst in your house, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

Why Should Homeowners Hire Water Loss Recovery Companies that Also Offer Rebuilding Services?

9/22/2020 (Permalink)

Water quickly damages drywall and other structural items. SERVPRO has effective methods to restore your home.

Streamline Water Damage Restoration in Salem with SERVPRO's Full Lineup of Mitigation, Remediation, and General Contracting Services 

Every Salem residential water emergency presents unique circumstances. Because we can never be confident about what challenges we might face, it is of great benefit to our customers that our company holds a general contractor's license. In addition to our managers' and technicians' certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), this licensure allows us to offer a total restoration package.  

What Water Damage Restoration Tasks Can a General Contracting Firm Handle? 

When your Salem home suffers water damage, restoration efforts frequently include more than merely performing water extraction and structural drying. IICRC-trained technicians seek out trapped water to control safety hazards and prevent progressive deterioration of building materials and secondary damage. As a licensed general contractor, SERVPRO can take steps to: 

• Support ceilings, floors, walls, and other structures sagging or bulging because of trapped water
• Release water from building cavities safely through strategies like:
• Weep holes punched from the wall to the center of affected ceilings
• Drainage holes cut or drilled in walls after woodwork removal
• Flood cuts in wall materials sawn from stud to stud, floor level to several inches above the waterline
• Remove toe kicks and molding from built-in cabinetry to access water pooled beneath
• Strategic removal or propping of hardwood planks or strips to direct the airflow over and under the flooring
• Repair, replace, and rebuild structures affected by the water date itself or the controlled demolition performed to mitigate and remediate the harm 

Is It a Better Solution to Hire a Separate General Contractor to Reconstruct After Water Damage? 

Using the full spectrum SERVPRO team is a cost and time-effective way to manage even complicated water damage restoration. We can coordinate the phases and tasks more efficiently, and have a comprehensive understanding of the circumstances a new contractor would need to learn, delaying their response. You avoid the stress of finding and interviewing firms for the final stages of restoration. 

The turnkey water damage restoration approach from SERVPRO of Salem / Peabody / Marblehead makes the journey from waterlogged to "Like it never even happened," seamless. Obtain all services needed for water restoration, assessment through build back, with one call to (978) 744-4545. 

Contractor Licenses:

General: cs-114298

What Tools Work Best for Carpet Water Removal in Salem Homes?

8/26/2020 (Permalink)

Different Salem Carpet Drying Methods Can Save Our SERVPRO Customers Money and Inconveniences. "Like it never even happened."

Water removal is one of the foundations of effective mitigation for damaged homes.

Substantial water emergencies in Salem homes often require a prompt response from water restoration companies like our SERVPRO team. Because our technicians stay read to mobilize 24/7, we can usually reach damaged addresses within hours of the first notice of loss to begin mitigation. While this and emergency services that happen before job scoping can reduce total losses for the house, an essential element to these processes is water removal.

The importance of removing standing water and drying water damage in Salem homes cannot be overstated. With hygroscopic materials sensitive to absorption like carpeting, the removal of water and subsequent dying happens similarly with specific tools and technologies. Water removal from carpeted flooring often involves:

• Carpet Wands – Despite efficient drying solutions, carpet wands are fundamental in removing trapped water from fibers and padding. 
• Weighted Extractor – Using the weight of the technicians running the equipment, stationary tools and ride-on options force moisture to the surface for removal with onboard vacuums.
• Submersible Pumps – Pooling beyond the carpet itself should get addressed as quickly as possible with submersible pumps or even wet vacuums if less than two inches in depth. 

What Steps Can Make Drying More Efficient?

Drying individual components of a carpet floor system requires continual monitoring of changing conditions. Removing the carpet for reuse often leaves damaged padding behind that can get pulled and discarded. Experienced technicians can then evaluate the subflooring and deploy carpet drying mats when necessary to draw out moisture from the affected areas.

Our CCT carpet cleaning technicians can dry wet carpeting in place when the soaking is not extreme. "Floating" a carpet can be a cost-effective and time-saving method.

Water damages to properties can often be unavoidable when you are contending with pooling and migrating loss effects. As a professional water restoration company serving the area, you can count on the fast response and industry-leading equipment of our SERVPRO of Salem / Peabody / Marblehead team. Give us a call today at (978) 744-4545.

How to Prevent Water Damage from Your HVAC System

6/4/2020 (Permalink)

Proper HVAC maintenance can save you an expensive water damage later!

Change the HVAC filter regularly

• Changing the filter helps prevent the unit from overworking, which can cause freezing and then defrosting on the evaporator coils, leading HVAC water damage.
• Change the filter at least once a month with high-efficiency particulate air (HEPA) filters. Some air filters need to be changed twice a year, others once a month, depending on their type and how often you use the HVAC system.
• Check the instructions manual first to know what type of filter you need.
• If the filters are inside the furnace or air handler, hire a contractor to change the filters.

Clean the condenser

• The condenser is the exterior portion of your air conditioner or heat pump. It requires proper airflow to work efficiently.
• Any dirt or other debris that accumulate on the condenser should be removed once a year (preferably at the beginning of spring).
• Also, make sure to keep plants away from the condenser and remove any cover from it to ensure proper airflow.
• Leave at least two feet of space between the unit and the bushes or shrubs in your yard.

Maintain the condensation drain line

• When your AC unit is running, check the condensation line opening to make sure you see water flowing to the drain. The amount of water that flows depends on the humidity level in the house.
• Clean the AC drainage holes. Locate the drainage hole on the base of the cabinet (beneath the evaporator fins). Use a paper clip or wire to poke through the hole and clear it, thus ensuring the AC drainage is kept clear.
• Once or twice a year, flush out your drain line with an algaecide to prevent mold or algae from forming. Use a commercial solution or regular bleach.
• Make sure to properly connect and install the main drain line and emergency drain line.
• Check that the pipe is oriented correctly, as it might be knocked out of alignment.

How to unclog the drain line

• Sometimes, the drain line gets clogged with algae, dirt, mineral deposits, and even mold or mildew, causing water to overflow into your home.
• Attach a wet/dry vacuum to the drain line (removing the paper filter first) and suck the clog out.
• Consider installing an overflow shut off device on the drain line to automatically turn off the A/C unit if the drain line backs up.

Install a condensation pump

• Another tip on how to avoid HVAC water damage is to install a condensation pump.
• That helps excess water flow into the proper disposal drain.
• Additionally, install a safety float switch to automatically shut down the power to the AC unit whenever condensation builds up, and there is a risk of water overflow.

Maintain the overflow drain pan

• The drain pan collects any water that has overflowed due to a clogged drain line.
• Over time, drain pans made of metal or plastic may get damaged, resulting in leaks and water damage.
• If you notice leaks near the drain pan, carefully inspect it for damage using a flashlight.
• Consider patching up small holes or cracks using epoxy glue or replacing the pan entirely.
• Regularly clean the drain pan. Rinse the pan and clean it with a bleach-water mixture to clear out any dirt or mold growth.

Have your HVAC system inspected professionally

• HVAC inspection and maintenance can be difficult for homeowners, so hiring a professional is a good idea.
• Besides the tasks already mentioned, they can inspect and fix problems related to HVAC components.
• Those include the ductwork, furnace flames, grills and registers, AC compressors, the thermostat, and more.

Is your HVAC unit causing water damage? SERVPRO of Salem/Peabody/Marblehead can help!

Knowing how to prevent AC from leaking is sometimes not enough to prevent your unit from causing water damage. When leaks occur, the moisture promotes mold growth that can contaminate the air in your home. For HVAC water damage restoration and mold removal, contact SERVPRO of Salem/Peabody/Marblehead today...978.744.4545

Advanced Drying Techniques

6/4/2020 (Permalink)

SERVPRO of Salem/Peabody/Marblehead uses the most modern drying equipment

After a flood, it is critical to dry water-damaged properties and contents as quickly as possible. In the past, water damage restoration contractors had few options available to them when performing water damage restoration. Equipment was restricted in its availability, variety, efficiency, and effectiveness. It was not only slow but would also result in removing and discarding damaged contents.

Then, of course, it was necessary to install new materials, paint, etc. The result was a long period of disruption to the occupants and extra expenses for insurance companies. Today, however, the “science of drying” has improved significantly. Thanks to modern equipment, we can completely restore water damaged properties and contents with minimal intrusion.

Some of the latest drying technologies include:

• LGR Dehumidifiers — Using LGR Dehumidifiers, technicians can reduce the relative humidity to as low as 10%. These tools can remove up to 16 gallons of water from the air per day. Older dehumidifiers were able to reduce the humidity to only 40%, removing about five gallons of water per day. This disparity represents a vast improvement in efficiency, resulting in faster drying times – 24 to 48 hours as opposed to four or more days with older equipment.
• Desiccants — In the right setting, restoration professionals will turn to a desiccant dehumidifier. Desiccants release very dry and warm air (5% relative humidity and 110 degrees F) into humid areas, eliminating moisture. They use silica gel to absorb humidity from the air. Desiccants operate very effectively, even if the environment is below freezing.
• Intra-wall Drying — This technique helps the drying process inside of walls without removing drywall. In this process, baseboards are removed, and small holes are drilled through walls near the base. Technicians then push air into the cavity behind the wall. This dramatically reduces drying time for the wall, often to less than half of what it would take to dry it by other methods. The forced air approach also works for certain types of insulation, again eliminating the need to remove drywall to gain access. This method is especially appropriate when water damage originates from above the affected room. In many cases, it’s the only way to effectively save the walls.
• Rescue Mat Systems — Today’s powerful water extraction equipment is far more effective at removing moisture than simple vacuum units, a common practice in times past. Rescue mat systems can extract water from hardwood floors efficiently, leaving the underlying pad slightly moist but not wet.

Other benefits of using advanced drying tools

• Lower expenses — Wet carpet, pad, and drywall can often be completely restored and do not need replacement. This results in lower costs for the loss, and it allows the occupants to return to their normal lives much sooner with far less disruption. Also, modern technology can prevent the costs related to older methods, such as turning back and/or removing carpet; removing, discarding, and replacing the pad; replacing the new carpet or relaying the old.
• Preventing mold — Thanks to faster drying, mold and other fungi have less time to develop. This helps alleviate possible health problems, such as respiratory discomfort and allergic reactions, which fungal contamination can cause. In addition, mold can weaken structural materials, such as drywall and wood framing, to the point that they must be replaced. Using advanced dehumidification systems removes moisture and thus helps prevent mold growth. With little or no moisture present, mold and mildew either do not start or die very quickly.
• Other benefits of rapidly removing moisture include the prevention of irreversible swelling in porous materials, such as paper and wood; shrinkage in some fabrics, such as upholstery and drapes; rust occurring on metals like doorknobs and hinges; and damage to electronic equipment that could occur with high levels of humidity.

Most importantly in a situation dealing with water damage is how effective professionals are now. SERVPRO of Salem/Peabody/Marblehead's knowledgeable restoration professionals invest in the latest equipment and have the training and expertise to properly remove moisture. That means your home will return to its original state more quickly, minimizing all related costs and inconvenience.

For water damage caused by storms and floods, as well as fire, smoke, and mold remediation services, call SERVPRO of Salem/Peabody/Marblehead...978.744.4545

How to Handle Water-Damaged Wood Floors

6/2/2020 (Permalink)

Often water damaged wood floors can be saved with quick action.

REMOVE SURFACE WATER

Removing surface water on water damage wood floors is the first step to saving your floors from the junkyard. The foremost thing you should do, however, is to identify the source of water that is damaging your floors. Check for burst or leaking pipes and holes on your ceilings and roof. You should repair damaged areas in your house to prevent water damage in the future.

When your home has been exposed to water damage your water damaged hardwood floors will have unsightly dark stains. You can restore your floors to looking like new but it will require some elbow grease. You can remove the stains on your floor through the least invasive methods to the more extreme treatments. Stains on wooden floors are a result of water seeping below the polyurethane finish to the wood material.

The first thing you can do for stain removal is to wipe away surface dirt and grime with a damp cloth. After you have cleaned the floor thoroughly apply a steel brush to lightly rub the stained and surrounding areas. The feathering technique will help in future staining and refinishing touches. Apply bleach on heavily stained areas from water damage to lighten the stain.

SCRUB THE FLOOR

Scrubbing the floor is important after water damage to remove mud, silt, and organic material. These substances are pollutants which aid in the formation of mold growth. Mold is unsightly and can cause allergic reactions. The presence of mold will further exacerbate your problems after suffering water damage on your home. Water on a wood floor with its increased moisture can play host to different species of mold. Disinfect your home once and for all by mixing a mild detergent and a compatible disinfectant with clean water in a bucket. Scrub the entire floor thoroughly including baseboards and other woodwork such as stairs and posts with a stiff brush. Avoid pouring more water on the floor because the floor is already saturated.

When you have water damage on your floors you may notice cupping or warping. Water damage to hardwood floors buckling should be prevented because it could spread to the rest of your floor area.  When water damage occurs in your home you should do your best to dry the area thoroughly using air movers and humidifiers. Wood that is dried too fast tends to get warped and cracked so you must take care to control the temperature.

DRY THE FLOOR

You should dry wooden floors at a constant temperature to bring back its former look.  The first step on how to dry out hardwood floors after a flood is to keep fans and air movers on the area. Open windows and doors unless the outdoor air is more humid than the indoor air. A good tip on drying hardwood floors water damage is to dry the floor steadily and slowly. Apply cross ventilation by getting a box fan on a large window so the fan blows out, then, open windows on the opposites side to let fresh air in. This method is also a great way on how to dry water under the wood floor.

REPLACE LAMINATE

Laminate is an often-used material on homes but it is different from hardwood although it may look like one. The laminate flooring material is made up of wood pulp in the fashion of particle boards and sometimes MDF or medium-density fiberboard. Laminate flooded floors get destroyed easily and may need to be replaced. Floors made from laminate are highly sensitive to water damage and swells when it gets soaked which ruins the material entirely. It is important to replace laminate flooring immediately because it will only be a host to mold and mildew. As a precaution, do not use laminate flooring near areas where water damage may happen. These areas include bathrooms, kitchens, and basements. Flooring on these areas must be made of flood floorings resistant materials such as tiles or marble.

CONCLUSION

Water damage can cause you headaches but repairing wood floors water damage is possible. Water spill on a hardwood floor is easiest to rectify and you will only need to scrub the stained area with a steel brush. Wooden floors that have warped however due to extensive water damage to wood floors buckling may need to be replaced. Hardwood is resilient and the question- does water damage hardwood floors– depends on the extent of water damage. If the wood has been sitting on water for long periods it may have rotted and warped and need to be replaced. All in all, you have to apply elbow grease to save your wooden floors. The question of can water damaged hardwood floors be repaired—depends on your willingness to act fast and mitigate the damage by applying your own effort or getting professional assistance.  When in doubt call SERVPRO of Salem/Peabody/Marblehead and our team of professionals will assess your floor damage for you.  978.744.4545

Water in Basement After it Rains?

4/30/2020 (Permalink)

Spring rains in Massachusetts bring flooded basements!

In the Northshore of Massachusetts...When it rains, it pours! Especially if you have water or moisture problems at home. Learning how to deal with nasty, smelly leaked water in your basement is one of the best ways to protect your home and prevent costly damage in the future.

WATER IN BASEMENT CAUSES

Basement water leaks are an alarming problem. In fact, the American Society of Home Inspectors estimates that 60% of homeowners in the country have basement water problems. Even newly constructed homes are still prone to leaks and there’s a good chance that you will have to deal with it eventually.

You might wonder though – what causes water problems in the basement?

Flood. Needless to say, basements are prone to flooding since they are the lowest part of a house. If you live in a flood-prone area, one of the best things you can do to protect your property is to apply some flood control methods, such as raising your home on stilts, installing foundation vents or a sump pump, applying coatings and sealants on your basement walls, and installing check valves on your pipes.

Water Seepage. Water can seep through cracks in your walls as well as other porous materials. There are two types of wall cracks – horizontal and vertical. The former is more serious as it is caused by pressure against the walls. If you see stains on your basement walls or floors whenever it rains, it’s an indication of water seepage.

Window Well. Windows allow light and air into your basement. However, during heavy rains, water can collect within the window wells.

WATER LEAKAGE IN BASEMENT AFTER HEAVY RAIN

Do you always notice water coming in the basement after heavy rains? You’re not alone. Many Massachusetts homeowners experience the same.

Rain is definitely a major cause of water leaking into basements. Even if it doesn’t rain, water is always present on the ground. But when it rains or snows heavily, more water is absorbed into the ground. Once the soil is saturated and can no longer hold any more water, the water table (level below ground that is saturated by water) causes hydrostatic pressure under your home’s foundation. The excess water goes to your basement.

Meanwhile, the water absorbed by the soil that surrounds your foundation causes lateral pressure. Both hydrostatic and lateral pressure push moisture and water leaks into basement walls and floors.

Water in the basement after heavy rain is a serious problem. If not addressed early, it can lead to serious damage that could cost you thousands of dollars.

FOUNDATION DAMAGE SIGNS

Learning how to check the foundation of the house for water damage is essential. Of course, the first step is to check for signs of leaks, such as water damage textures in your basement along with moisture problems in other parts of your home.

WATER SEEPAGE IN BASEMENT AFTER RAIN

So how do you know if issues of water in the foundation is caused by rain and not something else? Check out the following signs:

• If there are standing puddles close to your house whenever it rains hard
• If doors and windows become swollen with moisture
• If your basement walls are buckling or leaning.
• If your basement leaks water when it rains hard.

WATER DAMAGE TO BASEMENT

Water damage is a problem that every homeowner dreads. Water damaged basements, in particular, do not only undermine the value of homes but also compromise the health and safety of families who live there.

Below are the ways water damage in basement harm your home and your family:

• Mold growth. While mold has an important role in nature (breaking down dead things), it’s the last thing you want to have in your home. It only takes 24 to 48 hours for mold to invade your basement, damaging various surfaces like walls, floors, and furniture. 

• Damaged wiring and appliances. Water that seeps through cracks on the walls can damage electrical appliances in your basements, such as your washer, dryer, water heater, and furnace. Electrical problems can also cause life-threatening accidents to anyone in your family.

FOUNDATION WATER DAMAGE

Water damage to the foundation of a house occurs in various ways and may either be structural or non-structural. Structural damage happens when the presence of water is extensive and prolonged whereas non-structural damage occurs when water seeps through tiny cracks in the foundation. Water leakage in basement walls is an example of this.

Apart from rain, sources of water leaks include roof spillage, surface runoff, improper exterior foundation drains, and clogged gutters and downspouts. 

HOW TO STOP WATER FROM LEAKING INTO BASEMENT

Many homeowners are clueless about how to stop water in basements. But it’s easier than what it seems. Some steps include adding gutter extensions, installing plug gaps around plumbing pipes, repairing footing drains, and sealing cracks in walls and floors.

HOW TO GET RID OF MOISTURE IN THE BASEMENT

It’s always best to call the restoration professionals at SERVPRO of Salem/Peabody/Marblehead especially if there is already some serious damage.  You can reach our office at 978.744.4545

Water Loss at Your Business

12/5/2019 (Permalink)

SERVPRO of Salem/Peabody/Marblehead can help restore your business from a water loss

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)? 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Salem/Peabody/Marblehead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

For help restoring your commercial space after a water loss, call SERVPRO of Salem/Peabody/Marblehead at (978) 744-4545. We’ll make it “Like it never even happened.”

Water Damage: The First 48 Hours

10/26/2019 (Permalink)

The first 48 hours are crucial to minimizing damage from a water loss

If you've ever experienced flooding in your home either from a storm or from leaky pipes, then you know it doesn't take long before everything starts going awry. This is why it's vital to take care of the problem as soon as possible. Water is an unrelenting destructive force that can do a significant amount of damage in a short period.

Calling a professional water & flood damage restoration company like SERVPRO of Salem/Peabody/Marblehead should be first on your list. If you attempt a DIY project yourself, you will quickly find that it will take up to five times as long, and you're likely to be less than satisfied with the results. A professional can clean up the mess and fully restore your home in order to maintain its market value and provide stability in the house.

STRUCTURAL COMPROMISE DUE TO WATER SATURATION

If your home is suffering from standing water due to a flood, the water is already working on the wood while weakening it at every joint. When wood becomes saturated with water, it bulks up and expands beyond its capabilities. This causes stretching, cracking, and deformity. It usually happens at the bottom portion of the wood where stability is critical. The sooner you can have the water removed the less damage it causes.

HEALTH AND SANITATION ISSUES

If you find that the home is flooded on the first floor or the basement, avoid contact with the water at all costs. If you're wondering what could be in the water within the first 48 hours, then here's a short list (and a dangerous one):

• Chemicals and cleaning agents
• Food
• Dead & decaying animals
• Wiring & electrical components
• Paint & related
• Backed up sewage from the mainline
• Dirt and grime from the outside and within the carpets and flooring
• Dirty laundry

DEALING WITH HOME INSURANCE

The first 48 hours are the most critical when it comes to dealing with your insurance agent. 

If you are looking for a water & flood restoration company in Salem, Peabody, Swampscott, Marblehead or Middleton MA then please give SERVPRO of Salem/Peabody/Marblehead a call at 978.744.4545

Three Facts About Water Damage

10/24/2019 (Permalink)

When water damage happens call SERVPRO of Salem/Peabody/Marblehead

Dealing with water damage is every homeowner's nightmare. Questions about what to do, what will be covered by insurance and what possessions to save first will start ‘flooding’ in.  When a pipe bursts or a basement floods, life is on hold until your home is dried and secured – and that’s not always an easy task.

Here are three facts about water damage that will help you secure your home and respond properly to a potential disaster:

1.    The Type of Water is Important

Generally speaking, there are three types of water that invade homes: rainwater, fresh water and sewage. Depending on the type of water in your home, you may need to approach any contact or cleanup efforts differently. Sewage can contain harmful bacteria and make you violently ill. Fortunately, telling the difference is often easy, as it will typically smell just as terrible as you would expect. If you think that you are dealing with sewage, a professional water damage cleanup company will have the proper tools and equipment needed to handle the problem safely.

2.    The Trouble Doesn’t End When the Water is Gone

It may be tempting to let out a sigh of relief the moment the water is removed from your home, but that doesn’t mean there isn’t moisture still lurking in the shadows. When moisture is hidden in walls, crawlspaces and below floorboards, it can eventually lead to mold. Mold is toxic and causes damage to structural elements of a home, leading to serious consequences. Make sure you have a mold prevention expert inspect your property to ensure this dangerous substance isn’t invading your home.

3.    Attics Are a Cause for Concern

The most common source of water damage is a leaky roof or malfunctioning gutters, which means your attic is at the highest risk for water damage. Make sure to have your attic inspected regularly by a water damage professional to make sure that a small leak isn’t turning into a serious problem.

If you suspect you may be dealing with water damage or mold, call SERVPRO of Salem/Peabody/Marblehead immediately at (978) 744-4545! All forms of water damage require immediate attention to minimize further losses. We will help you stay safe and protect your assets.

The 5 most Common Sources of Water Damage in Your Home

5/31/2019 (Permalink)

Look at these sources to prevent a water loss in your home

As a homeowner, you need to be aware of all the possible things to protect your home against. Storm damage, earthquake damage, wind damage – and, most frequent of all, water damage. We don’t like to think of our homes being ravaged by the elements, but it happens, and when it does, we need to be prepared. Instead of being reactive, we can try taking proactive steps to safeguard our homes and protect our belongings (plus save a bunch on costs). Below, we outline the five most common causes of water damage in your home in the hopes that this information will help you avoid damage to your home.

1. Air Conditioner

Your air conditioner might seem to be working just fine, but it’s important to adhere to regular service dates (at least once each year) to ensure nothing is malfunctioning behind the scenes. Your A/C removes moisture from the air, and sometimes that moisture builds up within the A/C itself. If not properly drained, that water could be slowly leaking into your home – potentially ruining the flooring and drywall and, in many cases, introducing mold.

2. Dishwasher

Dishwashers are another possible culprit of water damage in your home. Your dishwasher can cause water damage if not properly sealed, meaning that the latch is broken, or if it was loaded with the wrong soap. Make sure that any leaks are immediately addressed and that your dishwasher is repaired or replaced ASAP, so you can avoid costly water damage repairs to your kitchen.

3. Washing Machine

Perform regular checks on your washing machine, inspecting beneath the unit as well as behind it. Make sure all fittings are securely connected, and that the underbelly of the washing machine isn’t leaking any water beneath the unit. If you have an older washing machine that gives you frequent issues, consider replacing it altogether.

4. Leaking Pipes

It might seem obvious, but water damage in the home is often caused by leaky pipes. Let’s pretend that you have a loose-fitting pipe under the kitchen sink or in the bathroom, and you’ve just recently noticed water pooling in that area. Don’t wait to call a plumber – a leak in one place in your home could signify leaks in other areas, too. If you notice spikes in your water bill, a leak is likely present and needs to be addressed before additional damage is caused to your landscaping, foundation, flooring, or other areas of the home.

5. Clogged Drains

Clogged drains aren’t just annoying, they also cause water damage (and mold growth) if left unchecked. If your toilet is clogged, it means that not only can you not use the toilet, but you will likely also experience water backing up into the shower, sinks, or bathroom floor. Sewer water is extremely dangerous because it contains raw sewage and bacteria, and must be cleaned up by a professional. If your kitchen sink drain is backing up, you can experience sink overflow and subsequent damages to your kitchen flooring and cabinetry. Make sure to seek professional help when experiencing frequent drain clogs so you don’t have to deal with water damage to your home on top of the clog itself.

So there you have it: the top five causes of interior water damage. By knowing the most common causes of home water damage, you’ll be able to take preventative steps to avoid them. 

But what if it’s too late for prevention? The team at SERVPRO of Salem/Peabody/Marblehead  offers service throughout the North Shore area, so you’ll always be in good hands.   Call us today at 978.744.4545.

Six Signs that Your Sprinkler is Leaking

5/29/2019 (Permalink)

A sprinkler leak can be an expensive problem

Your sprinkler system was installed to help you save time, money, and energy. So what happens if it springs a leak? How would you even notice since the main components of the system are buried under the lawn?

A leak can cost you a lot of money. Not only can it increase your water bill, but it may also cause damage to your lawn, landscaping, or concrete. To keep an eye out, it’s important to understand the signs that indicate a leak is happening. Here are the top signs that your sprinkler has sprung a leak and what you can do about it.

1. The grass is unusually wet. When you walk through your lawn on a non-rainy day, do you feel squishing under your feet? If so, this isn’t normal and probably indicates a leak. You might notice more around the sprinkler valves or areas where important connections are buried. This could just manifest as wet grass, but you may also see bubbling from the ground.
2. The concrete is wet. If it hasn’t rained and you see a wet spot on your concrete walkways or patio, it may also indicate a leak from your sprinklers. If it can’t be explained rationally, it might be time to contact a professional to get a better understanding of what’s going on underground. Excess water can damage concrete over time, so getting it repaired quickly will save you a huge headache in the end. If you think this might just be a case of over-watering, you might also want to look into getting a smart sprinkler controller.
3. Erosion near your sprinkler heads. Something you might not spot right away is erosion near the sprinkler heads. If it looks like the ground is caving in or something has been digging around the sprinklers, it probably isn’t squirrels or a neighborhood dog. Check for a leak and contact a professional to take a closer look.
4. Unexplainable fungus growth. Another indicator of too much moisture due to a leak is fungus growth. Are there mushrooms around your system? Or growing on the base of trees that might be near buried lines? Mushrooms aren’t natural in a suburban or landscaped environment and are a sure sign that something isn’t quite right with your system.
5. Your water bill has spiked. Of course, your primary indication may not be physical at all. If you noticed that your water bill has increased significantly, you’ll need to look at a number of factors. Providing your daily use hasn’t spiked for an explainable reason, it could be your sprinkler. Rule out any issues within the home, such as a leak in your plumbing, toilet, dishwasher, or washing machine. If those seem normal, check out your sprinkler system for the culprit.
6. Water pressure drop. There are several things that could cause low water pressure in your sprinklers (such as municipal supply problems and a partially open backflow valve), but don’t rule out a system leak either. 

If you have water damage from a leaking sprinkler system, contact the team at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545. Our professionals specialize in flood damage restoration and we know you can’t afford to wait.

How Long Does it Take for Mold to Grow on Wet Carpet?

5/29/2019 (Permalink)

Mold grows quickly on wet carpeting

Mold can grow on carpeting after water damage or flooding has occurred. This usually happens due to delamination, the process in which the water weakens and loosens the glue. This allows the carpet to separate and create a space for mold to grow.

If you’re wondering how long does it take for mold to grow on wet carpet, you may be surprised at the answer. It happens fast – in as 24 to 48 hours. The initial mold growth may be small, but if not dealt with, it can take a week or two of growing before it’s easily visible.

Be Smart About Dealing with Water Damaged Carpeting

In most cases, drying water damaged carpeting is best left to the professionals to make sure it’s done properly. This way, you have your best chance of saving your carpet, eliminating mold and mildew, and breathing clean air in the future. It’s not enough to just know how to dry carpet once it gets wet. At SERVPRO of Salem/Peabody/Marblehead our team is equipped to handle water, fire, and mold in any situation, so contact us for all of your restoration needs at 978.744.4545.

How to Prevent Foundation Water Damage

12/2/2018 (Permalink)

Here are some tips to help you avoid foundation water damage.

If you want to keep your home’s foundation strong for years to come, it’s important for you to keep water far, far away from it. Foundation water damage can cause cracking to occur, which can ultimately weaken your foundation and compromise the safety and security of your home. You can protect your home’s foundation by preventing water from coming into contact with it from the outside. You can also take steps to prevent moisture from building up in your basement and affecting your foundation from the inside.

Clean and Maintain Your Gutters Regularly

We know what you’re probably thinking: “What in the world do my gutters have to do with my foundation?” But stick with us here.

If your gutters are all clogged up with debris or in desperate need of repair, they won’t be able to take rainwater and send it down your downspouts and away from your home. Water will be left to build up inside of your gutters every time it rains.

When this happens, there is only so much water your gutters can hold. Eventually, the water in your gutters will begin to spill out over the sides and land close to your home.

This will inevitably lead to water pooling around your foundation, and if you don’t do anything about it, moisture could start to seep into your foundation. Over time, this will make your foundation weak and also affect the soil surrounding it.

Clean your gutters at least once or twice every year and make repairs to your gutter system as necessary.

Use Downspouts to Direct Water Away From Your Home

Your gutter system might be working just fine. But if your home’s downspouts aren’t taking water and moving it away from your home, it might all be for nothing.

Your downspouts should be designed to take water from your gutters and move it at least 10 feet away from your foundation. This will prevent the water from finding its way back to your foundation, even when it rains hard for hours on end.

If your downspouts aren’t doing this right now, you should either have them redesigned to move water away from your home more effectively, or purchase downspout extensions that can carry water as far from your home as you want.

Doing either of these things will stop water from building up around your home’s foundation during a rainstorm.

Make Sure the Ground Surrounding Your Foundation Slopes Away From It

Take a look at the ground surrounding your foundation. Does it appear to be sloping in the direction of your home?

If so, this is obviously a recipe for disaster. The ground is going to encourage water to move in the direction of your foundation instead of away from your home.

The ground that sits around your foundation should be sloped at least 6 inches for 10 feet. This will ensure that the ground carries water away from your home rather than towards it.

Install a Sump Pump in Your Basement

No matter how hard you try to keep water away from your foundation and out of your home, there will likely be times when groundwater will get the best of you.

Groundwater can seep into your basement and sit there if you don’t have a way to deal with it. Consider installing a sump pump in your basement that can collect groundwater in your basement and get rid of it.

A sump pump will prevent groundwater from sitting in your basement and potentially causing foundation water damage.

Remove Water From Your Basement Following a Disaster

A sump pump will take care of most of the groundwater that makes its way into your home. But in the event that your home is affected by a flood, a broken plumbing pipe, or another disaster, your sump pump be overwhelmed with water.

That’s when you should call on the professionals at SERVPRO of Salem/Peabody/Marblehead for assistance. We specialize in removing water from a home quickly to prevent it from causing secondary damage.

The key is to act fast and avoid any unnecessary delays when you notice water built up in your basement. The faster you can get the water removed, the better chance you have at minimizing the extent of damage.

Don’t Let Foundation Water Damage Affect Your Home

Maintaining your home’s foundation is not always the most exciting home improvement job. People aren’t going to notice when you’ve taken steps to protect your foundation.

But they will notice if you fail to avoid foundation water damage. A foundation that has been damaged due to exposure to water can weaken and put your entire home at risk.

That’s why you should stop foundation water damage at all costs. It’ll strengthen and secure your home and give you a peace of mind.

SERVPRO of Salem/Peabody/Marblehead is always here to help. For for more information on dealing with water damage and other damage your home may experience please call us at 978.744.4545.

Water Damage: The Warning Signs

10/25/2018 (Permalink)

Know the signs of water damage in your home.

Flooding is very common in Essex County Massachusetts, but water damage can come from many different places and is not just a problem for people living on the coast. While the damage from a flood is pretty apparent, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains (snow and ice during the winter) cause flooding that can get into your home. Ice is an especially insidious cause of water damage because it expands as it freezes, causing cracks that allow more water to enter your home.

Even if it isn’t raining or snowing there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

Water Damage; Repair and Restoration

10/25/2018 (Permalink)

• 24-Hour Service
• Faster to Any Size Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated
• Advanced Water Inspection, Extraction, and Drying Equipment

When your Essex County home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Salem/Peabody/ Marblehead uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Have Water or Flood Damage?
Call Us Today – 978.744.4545

24 Hour Emergency Water Damage Service

10/24/2018 (Permalink)

SERVPRO of Salem/Peabody/Marblehead provides 24 hour fire and water damage restoration service.

SERVPRO of Salem/Peabody/Marblehead is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 978.744.4545

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Salem/Peabody/Marblehead has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 Essex County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/24/2018 (Permalink)

This Essex County home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 978.744.4545

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Salem/Peabody/Marblehead and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 978.744.4545

Essex County 24 Hour Emergency Water Damage Service

5/24/2018 (Permalink)

SERVPRO of Salem/Peabody/Marblehead provides 24 hour fire and water damage restoration service in Essex County MA.

SERVPRO of Salem/Peabody/Marblehead is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 978.744.4545

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Salem/Peabody/Marblehead has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage Tips in Salem, Peabody and Marblehead

5/24/2018 (Permalink)

Water damage can happen anytime!

What you can do until help arrives

 After any water damage situation, your primary focus should be safety first:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

 Have A  Water Damage Emergency? Call SERVPRO of Salem/ Peabody /Marblehead at 978.744.4545

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Restoring Your Commercial Property After A Water Damage Event

10/10/2017 (Permalink)

Commercial Property After A Water Damage Event

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to Your Water Damage Event

10/4/2017 (Permalink)

SERVPRO of Salem/Peabody/Marblehead specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Salem/Peabody/Marblehead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 978-744-4545

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

24 Hour Emergency Water Damage Service

10/4/2017 (Permalink)

SERVPRO of Salem/Peabody/Marblehead provides 24 hour fire and water damage restoration service.

SERVPRO of Salem/Peabody/Marblehead is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 978-744-4545

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Salem/Peabody/Marblehead has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROsalempeabodymarblehead.com/employee-photos

Basement flooding

10/2/2017 (Permalink)

This is a basement in Swampscott, MA that was flooded during the recent heavy rains.

Salem/Peabody/Marblehead Residents: We Specialize in Flooded Basement Cleanup and Restoration!

Thishome’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today – 978-744-4545

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Salem/Peabody/Marblehead and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded?  Call SERVPRO of Salem/Peabody/Marblehead today!

978-744-4545

Water Damage Event

5/23/2017 (Permalink)

SERVPRO Has the Experience and Recognizes the Urgency to Deal Quickly with Your Water Damage Event

Water damage from poor drainage, damaged plumbing, or a thunderstorm can ruin a home, forcing the owner to spend thousands in repairs. In the spring, Massachusetts weather can change suddenly from clear to rain. Owners and renters have to be prepared to protect their residences and evacuate quickly when that is no longer an option.

Regardless of the source of the damage, water removal needs to happen rapidly. SERVPRO has the experience to clear out Salem homes as soon as we can and residents quickly return to their regular lives. For most homes, we can pump out standing water and dry out the interior in just a few days.

Our office maintains a 24-hour response team trained in removing water and dealing with other disasters. Since damage can begin in a day, our first task is to pump out areas of standing water just as soon as we can set up the equipment. We keep an extensive inventory on-site of water pumps designed for private homes of every size and type. We also maintain a series of generators and generator trucks to ensure continuous power if a home's electrical system was compromised or if a storm has knocked out local power.

Removing standing water is just the beginning. Our technicians next draw down excessive levels of humidity. To do this, they set up air movers within the home and exhaust fans at entry and exit points (doors and windows). These machines draw out damp air and replace it with drier air. To speed up this process, we also use dehumidifiers to remove moisture from the surrounding air. Depending on the size, each one can pull over 20 gallons of water each day.

This same equipment is also useful to remove water from carpets, carpet padding, and wood flooring. By teaming the air movers and fans with specialized water vacuums and heaters, our response team can save most flooring with no damage to the surface. Removing flood water (regardless of the source) requires a trained team of restoration experts and commercial grade equipment. If you need our services, SERVPRO of Salem is here to help put your home to its original state.

Water Damage Source

5/23/2017 (Permalink)

Rely on SERVPRO to Restore Your Water Damaged Property

Water damage does not just happen when a pipe bursts or a water heater can no longer stand the pressure. The truth is, water damage inside a home can come from practically anywhere. While two of the most common causes are burst pipes and leaky water heaters, it can also happen due to a faulty washing machine or dishwasher. This type of damage can also occur as a direct result of storm damage which destroys the roof or some other structural part of the house, effectively leaving it open to the elements. It also happens in the event of fire as the first responders attempt to put out the flames. It is inevitable that there will be a certain amount of water present in the home. The question is, how should you handle it when this type of thing happens to you?

You can rely on SERVPRO to help you come to terms with everything that is going on. In fact, we have spent some years perfecting our techniques when it comes to repairing water damage and performing restoration services in businesses and homes of all sizes. We use proven techniques that get the best results because we understand that you want to be able to preserve as many of your possessions as possible.

When you have any crisis inside your home, whether the damage is confined to one room or one hallway or it is present throughout the entire home, you need professionals that know what they are doing. At SERVPRO, we can provide you with one of the most important elements that you will ever have when it feels like your entire world has been turned upside down- peace of mind. You might look at your home and wonder how anybody would ever be able to clean up a mess like that, but you can rest assured that we have both the expertise and the equipment to get it done and we have plenty of experience when it comes to handling challenging situations.  

We incorporate special wet vacuums as well as dryers (air movers and dehumidifiers) to help dry things out as quickly as possible, and we utilize reliable, proven techniques to restore as much as possible. The good news is that even when it looks like there isn't anything that can be done and everything is lost, there is a better-than-average chance that SERVPRO will be able to get the job done on your behalf. The truth is, if you try to clean things up yourself you don't really know what you're dealing with. The damage could be far more significant than it appears on the surface.

We can check for any structural deficiencies, restore your home and your personal possessions, and ensure that you don't have to deal with mold growth. We don't recommend that anyone attempts to clean up black mold on their own, so it requires the services of an organization like ours to safely get rid of the water and inhibit the growth of mold. You and your family deserve a healthy and safe home environment.

If you find yourself in a situation where you are directly impacted by water damage, the first thing you have to do is take action. The longer you wait, the worse the problem could potentially become.

Therefore, you should not hesitate to contact SERVPRO of Salem Massachusetts at (978) 744-4545. We can tell you exactly what you are facing, what it will take to restore the damage and whether or not we can fully restore everything to its preloss condition.

The Need For Speed!

3/31/2017 (Permalink)

Water damage can be caused by many things: sewer line and toilet backups, sump pump and water heater failures, broken pipes, washing machine and dishwasher leaks, ice maker problems, flooding due to heavy rain, ground water seeping into the basement and natural disasters.

But it doesn’t take a lot of water to cause tremendous damage. Just an inch or two can destroy carpets and dry wall, warp wood floors, damage building components, and trash home furnishings and personal items, including photo albums and family heirlooms.

Even after the water seems to disappear, excess moisture can hide in your floor coverings, foundation, wood structures and walls—causing major damage to your property and creating the perfect environment for mold and other fungi growth.

But if you catch it in time, you can ward off a lot of the damage and save money and headaches down the road. It’s important that water is quickly removed and the property dried, ventilated and disinfected to inhibit the growth of bacteria, fungi, mildew and other microorganisms that are harmful.

The key is having the phone number for a SERVPRO Salem, Peabody, Marblehead, Swampscott, Middleton, Beverly, Gloucester, Essex, Manchester and water restoration team you trust ahead of time, so you can take care of the problem quickly. Here are a few things to look for before choosing a water restoration company:

• A well-trained and knowledgeable team. Each technician should have received an Institute of Inspection, Cleaning and Restoration Certification (IICRC) and perform water restoration services in compliance with the IICRC S500 standards for professional water damage restoration.
• State-of-the-art equipment/techniques. Ask the company if it uses efficient dehumidifying units and air movers to eliminate moisture and prevent secondary damage to furniture, walls and flooring, as well as extraction processes with both suction and compression, which bring water to the surface and suctioning it away, so it cannot be re-absorbed into the carpet or pad.
• Vehicles should be fully equipped with state-of-the art extraction, drying and moisture testing equipment for all types of water problems.
• Professionals should work directly with your insurance carrier so you’ll have one less thing to worry about.
• They should be available 24-hours a day, 365 days a year, including holidays.

Restoring Your Commercial Property After A Water Damage Event

9/30/2016 (Permalink)

Restoring Your Commercial Property After A Water Damage Event

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO® of Salem/Peabody/Marblehead

SERVPRO® of Salem/Peabody/Marblehead specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service call:

 SERVPRO® of Salem/Peabody/Marblehead

at 978-744-4545

Flooded Basement Cleanup and Restoration!

8/19/2016 (Permalink)

Flooded Basement Cleanup and Restoration!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

A blocked or failed sewer lateral pipe

Heavy rain causes surface water to pool around your home

Storm sewer backup

Sanitary sewer backup

Foundation drainage failure

Water supply-line break or hot-water tank failure

And many more

Have Questions about Basement Flooding?

Call Today – 978-744-4545

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO® of Salem, Peabody, Marblehead and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained  in Water Restoration Techniques

We use s500 IICRC Restoration Standards

Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – SERVPRO® of Salem, Peabody, Marblehead at 978-744-4545 to begin the restoration process as soon as possible. We are always here to help.

Faster to your Salem, Peabody, Marblehead, Water Damage Event

7/27/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO® of Salem, Peabody, Marblehead, provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO® of Salem, Peabody, Marblehead, arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 978-744-4545

Water Damage Timeline

Within Minutes

·         Water quickly spreads throughout your property, saturating everything in its path.

·         Water is absorbed into walls, floors, upholstery, and belongings.

·         Furniture finishes may bleed, causing permanent staining on carpets.

·         Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

·         Drywall begins to swell and break down.

·         Metal surfaces begin to tarnish.

·         Furniture begins to swell and crack.

·         Dyes and inks from cloth and paper goods spread and stain.

·         A musty odor appears.

48 Hours to 1 Week:

·         Mold and mildew may grow and spread.

·         Doors, windows, and studs swell and warp.

·         Metal begins to rust and corrode.

·         Furniture warps and shows signs of mold.

·         Paint begins to blister.

·         Wood flooring swells and warps.

·         Serious biohazard contamination is possible.

More Than 1 Week:

·         Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

·         Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO® of Salem, Peabody, Marblehead

SERVPRO® of Salem, Peabody, Marblehead, specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO® ’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO® of Salem, Peabody, Marblehead, at 978-744-4545 to begin the restoration process as soon as possible. We are always here to help.

Water Damage: The Need for Speed!

3/17/2016 (Permalink)

Water damage can be caused by many things: sewer line and toilet backups, sump pump and water heater failures, broken pipes, washing machine and dishwasher leaks, ice maker problems, flooding due to heavy rain, ground water seeping into the basement and natural disasters.

But it doesn’t take a lot of water to cause tremendous damage. Just an inch or two can destroy carpets and dry wall, warp wood floors, damage building components, and trash home furnishings and personal items, including photo albums and family heirlooms.

Even after the water seems to disappear, excess moisture can hide in your floor coverings, foundation, wood structures and walls—causing major damage to your property and creating the perfect environment for mold and other fungi growth.

But if you catch it in time, you can ward off a lot of the damage and save money and headaches down the road. It’s important that water is quickly removed and the property dried, ventilated and disinfected to inhibit the growth of bacteria, fungi, mildew and other microorganisms that are harmful.

The key is having the phone number for a SERVPRO Salem, Peabody, Marblehead, Swampscott, Middleton, Beverly, Gloucester, Essex, Manchester and water restoration team you trust ahead of time, so you can take care of the problem quickly. Here are a few things to look for before choosing a water restoration company:

• A well-trained and knowledgeable team. Each technician should have received an Institute of Inspection, Cleaning and Restoration Certification (IICRC) and perform water restoration services in compliance with the IICRC S500 standards for professional water damage restoration.
• State-of-the-art equipment/techniques. Ask the company if it uses efficient dehumidifying units and air movers to eliminate moisture and prevent secondary damage to furniture, walls and flooring, as well as extraction processes with both suction and compression, which bring water to the surface and suctioning it away, so it cannot be re-absorbed into the carpet or pad.
• Vehicles should be fully equipped with state-of-the art extraction, drying and moisture testing equipment for all types of water problems.
• Professionals should work directly with your insurance carrier so you’ll have one less thing to worry about.
• They should be available 24-hours a day, 365 days a year, including holidays.