Discover the Highlights of SERVPRO's 2024 Convention in Nashville!

7/15/2024 (Permalink)

Together, we are stronger, more informed, and better prepared to serve our customers and communities with unmatched expertise and care.

Learning and Development

The convention kicked off with a series of insightful sessions and workshops designed to enhance our skills and knowledge in the restoration industry. Attendees had the opportunity to learn from industry experts on topics ranging from the latest restoration techniques to effective business management strategies. The focus was on equipping our teams with the tools and knowledge needed to better serve our communities.

Innovative Technology Showcase

One of the highlights of the convention was the innovative technology showcase, where attendees got hands-on experience with the latest tools and equipment in the restoration industry. From advanced drying techniques to state-of-the-art cleaning solutions, the showcase demonstrated SERVPRO's commitment to staying at the forefront of technological advancements.

Networking and Collaboration

The convention provided ample opportunities for networking and collaboration among SERVPRO professionals. Whether during scheduled networking sessions, breakout discussions, or casual gatherings, attendees connected with peers from different regions, exchanged best practices, and forged new partnerships. These interactions not only strengthen our professional network but also foster a sense of community within the SERVPRO family.

Recognition and Celebration

Celebrating success and recognizing outstanding achievements were key components of the convention. The Awards Gala was a highlight where top-performing franchises and individuals were honored for their dedication, excellence, and contributions to the SERVPRO network. It was a moment of pride and inspiration for everyone present.

Exploring Nashville

Beyond the convention, Nashville offered a vibrant backdrop for our gathering. Attendees enjoyed the city's rich cultural scene, world-class music venues, and renowned cuisine. Whether exploring downtown Nashville or attending organized social events, there was no shortage of excitement and entertainment.

Looking Ahead

As we reflect on the 2024 Convention in Nashville, we are energized and inspired to continue our mission of helping communities recover from disasters large and small. The knowledge gained, relationships formed, and experiences shared will undoubtedly propel us forward as we strive for excellence in every aspect of our work.

Thank you to all who attended and contributed to making the SERVPRO 2024 Convention a resounding success. Together, we are stronger, more informed, and better prepared to serve our customers and communities with unmatched expertise and care.

Stay tuned for more updates and insights as we continue to innovate and lead in the restoration industry. Here’s to the future of SERVPRO and the ongoing commitment to making a difference, one restoration at a time.

Why SERVPRO® is the Ultimate Water Damage Superhero for Businesses!

5/2/2024 (Permalink)

SERVPRO technicians are certified experts in their field, armed with the latest tools and techniques to tackle even the toughest of water woes.

Why SERVPRO® is the Ultimate Water Damage Superhero for Businesses!

Hey there, fellow business mavens and office superheroes! Today, we're diving into uncharted waters – well, not literally, but close enough. We're talking about that dreaded scenario that haunts many a business owner's nightmares: water damage. Yep, that sneaky, soggy situation that can turn your workspace into a scene from a disaster movie faster than you can say "drip, drip."

But fear not, intrepid entrepreneurs! When it comes to battling the forces of H2O havoc, there's one name you need to know: SERVPRO. Now, you might be thinking, "SERVPRO? Isn't that the company with the catchy jingle?" Well, yes, but they're also so much more than that. They're the unsung heroes of water damage restoration, swooping in with their capes – er, trucks – to save the day when disaster strikes.

So, why should you choose SERVPRO when faced with water damage? Allow me to break it down for you:

1. Speedy Response Time: When water threatens to dampen your business's spirits (and carpets), every minute counts. SERVPRO understands this, which is why they're always on call, ready to leap into action at a moment's notice. Seriously, these folks are like the Avengers of water damage restoration – minus the spandex suits.

2. Expertise That Makes a Splash: Dealing with water damage is no easy feat. It requires knowledge, skill, and a whole lot of elbow grease. Luckily, SERVPRO technicians are certified experts in their field, armed with the latest tools and techniques to tackle even the toughest of water woes. From soggy carpets to waterlogged walls, they've seen it all – and they know exactly how to fix it.

3. State-of-the-Art Equipment: Gone are the days of relying on buckets and mops to clean up water damage. SERVPRO utilizes cutting-edge equipment, including industrial-strength pumps, dehumidifiers, and moisture meters, to swiftly restore your space to its former glory. It's like something out of a sci-fi movie – only without the aliens.

4. Minimal Disruption, Maximum Results: Let's face it – dealing with water damage is a major inconvenience. But with SERVPRO on your side, the process is as painless as possible. They work quickly and efficiently to minimize downtime and get your business back up and running in no time. It's like a magic trick, only without the top hats and rabbits.

5. Compassionate Customer Service: At the end of the day, it's not just about fixing water damage – it's about helping people rebuild their lives and livelihoods. That's why SERVPRO takes a compassionate approach to customer service, treating each client like family and guiding them through every step of the restoration process. It's like having a trusted friend by your side – only with better water damage expertise.

So there you have it, folks – the top reasons why SERVPRO is the ultimate water damage superhero for businesses. Whether you're facing a minor leak or a full-blown flood, you can trust SERVPRO to swoop in and save the day with their unparalleled expertise, state-of-the-art equipment, and unwavering commitment to customer satisfaction. So the next time water threatens to rain on your parade, just remember one word: SERVPRO. Trust me, your business will thank you for it.

How fast do we arrive?

4/4/2024 (Permalink)

SERVPRO® is always on time!

SERVPRO®, a franchise specializing in fire and water damage restoration, is known for its commitment to on-time arrival. One of the core aspects of SERVPRO's service model is responding promptly to emergencies and arriving at the scene quickly to mitigate damage and begin restoration efforts. This commitment to punctuality is often emphasized in their marketing materials and customer service policies.

SERVPRO franchises typically operate with a sense of urgency, understanding the importance of timely response in minimizing the impact of disasters such as floods, fires, or storms on homes and businesses. They aim to arrive promptly after receiving a call for assistance, equipped with the necessary tools and expertise to assess the situation and initiate the restoration process.

It's worth noting that while SERVPRO strives for on-time arrival, factors such as the severity of the situation, geographic location, and external circumstances (such as heavy traffic or adverse weather conditions) can occasionally affect their ability to meet precise arrival times. However, overall, their commitment to prompt response and timely service remains a key aspect of their brand promise.

Salem Residents Use Professional Mold Damage Remediation

8/16/2022 (Permalink)

Our SERVPRO AMRT technicians contain the mold infested area of your Salem home to prevent cross-contamination. Call us to get it done right.

Mold Removal Technicians from SERVPRO Can Help

Microscopic organisms are a normal part of a home environment. However, the tiny seed-like spores can increase under the right conditions and become a problem for homeowners. Microbial infestation in the home causes unpleasant odors and damages materials and belongings. SERVPRO is a licensed remediation service that can help restore your property and mitigate an infestation.

Remediation of mold damage in Salem is best left to the professionals. There are hundreds of different strains of fungi, with each one having unique characteristics, and posing unique challenges, for restoration. Our technicians are extensively trained in identifying different types of fungi and implementing remediation practices.

At SERVPRO, we do not use laboratory testing for microbial infestations as these can often be time-consuming and expensive. A visual inspection of the property using an array of measuring equipment is more than sufficient to perform remediation. We recommend that homeowners who notice the common symptoms of microbial infestation- malodor, discoloration, and dampness- initiate a remediation team immediately. You can contact our twenty-four-emergency helpline and provide a loss notification. We can dispatch AMRT-applied microbial remediation technicians typically within four hours of the initial call.

When there is a microbial infestation in the home, it is crucial to avoid disturbing colonies as much as possible. Reduce foot traffic in the area suspected of infestation, and do not brush mold stains. This non-action prevents spores from becoming airborne and spreading to other home areas. We always establish proper containment protocols before agitating or aggressive action on infestations. Some of our methods for removing the infestation from materials are chemical agents, physical agitation, and the use of machinery. When a property shows severe infestation, our team generally resorts to mechanical equipment. These include rotational machines, sanders, and pressurized blasting equipment that rely on abrasive action to remove colonies. The last resort is a controlled demolition of the non-salvageable materials. SERVPRO techs bag and dispose of the infested materials according to local codes and EPA guidelines.

Steps to Prevent the Spread of Spores

• Trying to avoid entering rooms with clear signs of an infestation is vital to preventing the spread of a microbial infestation. 
• Physical barriers such as 6-mil polyethylene sheeting, which is entirely non-porous, can block airborne spores. 
• Careful organization and management of space, including decontamination rooms, are equally vital to cleaning microbes. 

The fungi require water to grow. It stands to reason then that most microbial infestations result from an underlying moisture issue. Moisture issues can originate from ineffective vapor barriers in the home. Crawlspaces are a specific area where microbes can proliferate rapidly. We offer additional services such as installing vapor barriers in crawlspaces to help prevent recurring microbial growth issues and correct moisture problems. Vapor damage is caused by evaporating moisture from underneath a home that can become wet due to rainwater or groundwater. We seal the interior with waterproof materials to stop evaporating moisture from condensation on organic materials such as the subfloor. Sometimes we can install or inspect sump pumps that help move standing water from underneath the home into a nearby drainage duct. We call this service encapsulation.

Preventative Measures for Infestations

• Pumping equipment to move water out of the home is essential for properties with crawlspaces in high rainfall areas. 
• Maintenance and cleaning of gutters, as well as appropriate pipe insulation, can help to stem the growth of microbes. 
• Replacing insulation inside wall cavities or adding insulation to poorly insulated spaces, such as garages, is also helpful in the fight against infestation. 

If you suspect a microbial infestation, contact SERVPRO of Salem / Peabody / Marblehead for mold remediation at (978) 744-4545.

SERVPRO Provides Flood Damage Cleanup and Restoration in Salem

7/18/2022 (Permalink)

Don’t let storm damage overwhelm you, call the professionals at SERVPRO of Salem / Peabody / Marblehead.

Need Specialized Document Flood Damage Recovery in Salem – Call SERVPRO

Floodwaters can cause devastating damage to homes in Salem in a matter of minutes. Debris, silt, dirt, and organic material can be carried into a home with floodwaters. Valuable documents may become waterlogged and damaged if not rescued quickly. Your home may look a complete mess and unrecoverable.

SERVPRO can assist with flood damage cleanup and restoration of your Salem home, structure, and contents. Our team can remove all of the debris, clean and disinfect the structure and the contents and make repairs to structural components that may have been damaged during the storm. We use high-capacity pumps to remove standing water, weighted extractors to remove water from carpets, and high-capacity air movers and dehumidifiers to dry your home. All surfaces are disinfected.

Many residents have valuable books and documents that they need to recover. SERVPRO can assist in saving important documents for the homeowner. While we cannot reverse existing damage caused by water, we can prevent further secondary damage. Our team can act quickly using various techniques to recover and dry essential documents. These methods include air-drying, dehumidification, freeze-drying, vacuum freeze-drying, and vacuum thermal drying.

Our team works closely with homeowners to determine the best recovery approach based on the type and value of the document, along with the cost of recovering the documents. We maintain an inventory of all the documents removed from the home and, with the homeowner's help, identify those considered high priority for recovery.

SERVPRO helps homeowners and residents with all aspects of floodwater restoration. Our services include:

• Floodwater clean up
• Flood damage restoration
• Water damage repair and remediation

Call SERVPRO of Salem / Peabody / Marblehead for flood damage restoration services. We cover Salem and nearby areas. We can help 24/7. Call (978) 744-4545.

SERVPRO Provides Mold Remediation Services in Salem

7/18/2022 (Permalink)

Call the professionals at SERVPRO of Salem / Peabody / Marblehead to help with mold restoration to your property.

Why Does SERVPRO Respond Quickly to Perform Mold Remediation in Salem Residences

Many residents of Salem are unaware that mold spores are virtually everywhere inside and outside their homes. They transfer through open windows and doors or on our clothes and typically do not cause any problems for homeowners. Whenever there is high humidity or a moisture problem caused by a small leak somewhere in our homes, dormant spores absorb moisture and, with the right temperature and food source, begin growing, sending out a network structure called hyphae. A growing mold colony produces a very noticeable strong musty odor, and colonies can form in less than twenty-four hours.

SERVPRO provides mold remediation to clients in Salem and surrounding areas. We respond quickly to limit the mold colony's growth and the amount of damage to fabrics and structures. If a musty odor is noticed, it is a good indication there is a mold problem. We can help locate the source of the odor and the source of the moisture.

Elimination of the moisture source will prevent the return of a mold infestation once we have completed mold remediation in your home. SERVPRO inspects the infestation and advises our clients regarding local and state bylaws requiring various protocols that must be followed. We also install barriers and negative pressure rooms to prevent mold spores from floating into other areas of your home during remediation and infestation removal.

Clients are urged to contact SERVPRO before mold colonies become a major infestation. Our services include a full suite of mold removal services:

• Mold inspections, including state law protocol guidance for mold removal
• Mold removal, including moisture source identification, barriers, and negative pressure solutions
• Protection of other areas of your home during mold remediation
• Bathroom and attic mold removal

Call SERVPRO of Salem / Peabody / Marblehead for mold remediation services. We cover Salem and nearby areas. We can help 24/7. Call (978) 744-4545.

Why Expert Mold Damage Remediation Is More Effective in Malden

5/23/2022 (Permalink)

When our SERVPRO Green Fleet service vehicle is parked in your Malden home's driveway--You know that mold damage ends, "Like it never even happened."

Skilled Mold Remediation with SERVPRO in Malden Generates Reliable Results

Before you know it, a black mold infestation can turn into a significant issue within any Malden home or business. Mold growth may begin due to various causes, including a leaking roof from storms, failed water removal services, plumbing issues like burst pipes, and more. Should you suspect, mold or mildew growing inside your property, calling in the help of skilled professionals for a thorough assessment is the best way to get started. SERVPRO is locally-owned and operated, and we are quick to arrive so that you can get on track for a cleaner, disinfected home or business. We’re Faster To Any Size Disaster.

Why not go DIY for mold damage in Malden?

Hiring trained, experienced professionals are the best course of action. One is that DIY alone could worsen the problem or not provide expected results. These are a few essential things to remember when it comes to mold remediation:

• Microscopic mold spores are everywhere, and there are countless types of mold in our environment.
• Given the right temperature, a rise in moisture levels, and an organic food source like wood, paper, drywall, etc., mold can thrive and colonize.
• Proper mitigation and mold cleanup are imperative, or they could damage your building, contents, and critical structural elements.

Be wary when you hear claims for mold removal

Any product or company offering total mold removal is offering false claims. While you can ensure safe, effective cleaning on surfaces and belongings to remove mold colonies, complete eradication is impossible. It is better to have skilled technicians like our IICRC-certified crew at SERVPRO to tackle the job. We not only come in for thorough cleaning and deodorization, but we also pinpoint the root cause. Fixing the cause of the moisture issue is imperative because failing to do so means that the mold can come right back.

SERVPRO provides proven methods and industrial-grade equipment

We arrive at your property with a full selection of EPA-registered antimicrobials, cleaning solutions, and advanced equipment with any mold cleanup call we receive. We determine and monitor all moisture levels, both surface level and sub-surface. Our team works on a detailed mold remediation plan that includes moisture extraction, mold contamination cleanup, and drying. Some of the steps that we follow include:

• A thorough assessment of your mold development. This scoping involves containing the spores to keep them from moving into unaffected areas of your Malden property with the help of negative pressure and poly sheeting.
• Humidity control measures help us to halt mold growth. This effort may get done using water extraction with strategically placed dehumidifiers and drying equipment.
• After the mold impact zone gets dried, our team starts cleanup efforts with the help of vacuums and air scrubbers with HEPA filtration to capture tiny particles.
• Each surface then gets detailed cleaning with antimicrobials and disinfectants to eliminate musty odor development and the possibility of future mold growth.

What happens to building materials that are mold damaged?

If the mold damage or moisture saturation is severe, we may have to perform controlled demolition to remove and replace some materials. Whatever we deem unsalvageable gets extracted and then disposed of according to local guidelines. This may include carpeting, drywall, trim, flooring, and contents that became fully infested with mold. Trusted area contractors and vendors carry all the work for a finishing touch, “Like it never even happened.”

Mold damage cleanup and restoration are services we do best at SERVPRO of Malden/Melrose. Call us at (781) 665-6396 to mobilize a crew to your door when you need it.

Marblehead Residents May Wonder if Mold Removal is Possible

1/17/2022 (Permalink)

SERVPRO erects containment barriers during mold remediation in Marblehead to minimize cross-contamination--that's Why Call SERVPRO

SERVPRO is Best for Mold Remediation Services in Marblehead – Call Us First!

Should you suspect mold anywhere within your building, commercial or residential, you need to ensure it gets cleaned safely and efficiently. One of the many reasons why so many Marblehead residents can trust SERVPRO for this task is our proven processes and attention to detail. With our mold cleanup processes and skilled technicians, we can get the job done right the first time.

Our mold remediation process in Marblehead is second-to-none. Mold spores are everywhere, and careful cleaning is critical to keep them from spreading. Why SERVPRO for handling black mold? Because we use a multi-faceted process to pinpoint affected areas of your home or business to halt mold in its tracks.

• As soon as you contact SERVPRO, we will mobilize our IICRC-certified technicians.
• We get to your property to inspect the area, identifying all spaces where mold could be hiding.
• The team investigates the source of moisture to identify it and stop it.
• Our remediation process involves using moisture meters and thermal cameras to ensure no mold colonies get left behind.
• Mold testing may also be performed by specialists to determine the type of mold present in your space.

Once mold cleanup nears the end, our remediation process turns to handle replacing all materials impacted by mold damage. Any of your personal belongings deemed salvageable get moved off-site using our pack-out services for cleaning or repair before getting returned. We use EPA-registered antimicrobials and disinfectants for all surfaces to get thoroughly cleaned, sanitized, and deodorized.

Again, to answer the question of why SERVPRO for mold issues? Because we know that having a plan of action makes a world of difference for minimizing health effects and damage to your property! Call us first for trusted methods and proven results.

You can reach SERVPRO of Salem/Peabody/Marblehead by dialing (978) 744-4545 or requesting help online. We’re Faster to Any Size Disaster, so call us first for your mold remediation needs.

What Makes Professional Cleaning for Peabody Offices Necessary?

1/4/2022 (Permalink)

SERVPRO provides cleaned offices and improved IAQ indoor air quality for scheduled or emergency air duct cleaning services.

Many SERVPRO services exceed the capabilities of janitorial services for your Peabody building.

Your office building has a steady flow of client and employee traffic all day long, making it critical to always keep your best aesthetic foot forward. After a disaster or as deep and thorough cleaning services are needed, our SERVPRO team is Here to Help.

Graffiti and Vandalism Removal

Commercial cleaning for Peabody businesses points to many services experienced SERVPRO professionals can provide. The exterior of the property is always susceptible to the unpredictability of vandals, and that is why we have powerful solvents and cleaners for brick and siding to make your property like new.

Deep-Cleaning Carpets

Glue-down and low pile carpeting are staples of busy office buildings. While the design allows for more efficient cleaning and surface vacuuming, deeper cleaning solutions are still beneficial at times. Stains, deep-seated soils, and dinginess can all become telling signs of a pressing need for deluxe conditioning and hot water extraction carpet cleaning.

Duct and HVAC Cleaning

Another advantage of choosing SERVPRO for commercial office cleaning is our experience and training with complex services like HVAC cleaning. Specialists on our team follow strict guidelines established by the National Air Duct Cleaning Association (NADCA) for thorough and timely removal of:

• Dust
• Dirt
• Mold
• Allergens

Certified: SERVPRO Cleaned

In recent years, offices and commercial properties all began to see how inadequate surface cleaning practices had become in their respective facilities. Our SERVPRO team boasts experience and industrial-grade disinfectants, surface cleaners, and fogging solutions to remove possible pathogenic threats in high-traffic areas.

Commercial cleaning encompasses many possible needs that your business might have. Caring for facilities like office buildings means having several unique strategies to target these specific situations. We have industry-leading equipment and cleaning products to keep your business looking its best. Give our SERVPRO of Salem / Peabody / Marblehead team a call today at (978) 744-4545.

What Can SERVPRO Do For a Salem Business That a Janitorial Crew Cannot?

12/10/2021 (Permalink)

SERVPRO professionals use EPA-approved hospital-grade cleaning solutions to clean a facility based on the particular needs of that business.

SERVPRO Technicians Have Professional Cleaning Equipment and Advanced Solutions 

When a Salem business owner comes in each day to open their company, they can see the trash cans have been emptied, surfaces dusted, and windows cleaned. The building looks presentable, but it is not truly clean. 

Over time, foot traffic builds up dirt, grime, and oils on surfaces in a Salem commercial structure, and deep cleaning by SERVPRO can work to refresh and renew the facility. Often odors get trapped, and certain areas of the building may have a distinctive, unpleasant odor. The use of hot water extraction units on carpets and upholstery can strip away grease and grime buildup on fibers and work to eliminate odors.

Community areas such as breakrooms, bathrooms, and reception counters need attention for receiving sanitizing cleaning. The technicians have over one hundred cleaning agents to choose among, including professional-grade biocides to combat bacteria, viruses, and pathogenic elements that may lurk on surfaces. 

Timing can be everything for a deep cleaning service. SERVPRO technicians arrive rapidly and can also schedule the deep cleaning job for the most convenient time. For example, suppose a company is having a corporate-wide event at their facility on a Monday. In that case, SERVPRO can perform the cleaning service over the weekend so that the building is ready for their visit when the attendees arrive. The technicians pay attention to every part of the rooms they clean, including:

• Cleaning walls and ceilings
• Steam cleaning carpets and upholstery
• Using solutions specifically formulated for wood on furnishings
• Sanitizing surfaces as needed 

SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545   handles deep cleaning for both large and small businesses, including Massachusetts Bay Transportation Authority (MBTA) and Salem Hospital. Certified: SERVPRO Cleaned.

What Areas in a Salem Company Should Get Deep Commercial Cleaning?

11/26/2021 (Permalink)

SERVPRO works to create healthy spaces with a higher standard of clean. Just call us at (978) 744-4545.

SERVPRO Technicians Have Experience and Professional Methods to Leave Salem Properties Clean and Sanitized

Commercial properties in Salem will need more than the usual dusting and vacuuming at least once a year, if not more often. If there is heavy foot traffic around entrances or the business serves the public, the structure and furnishings can benefit from the cleaning services SERVPRO provides. While most companies have a regular maintenance crew, steam cleaning upholstery and carpets and sanitizing surfaces is not a standard service they provide. 

SERVPRO brings different levels of commercial cleaning to Salem businesses, depending on what the client desires. The technicians have over 100 SERVPRO-exclusive cleaning agents, including solutions that meet the CDC-recommended hospital-grade cleaners to target bacteria and pathogens. 

Some of the high-traffic areas that get targeted for cleaning include entryways and hallways. The carpet fibers can get matted down with dirt and grime, and regular vacuuming cannot clean them sufficiently. Worse, spray shampoos can leave behind residues that work to attract dirt and oils, which makes the carpet look worse. SERVPRO technicians have steam cleaners that use hot water extraction combined with cleaning agents that cause dirt and grime to release their grip on fibers in carpet and upholstery. 

Another concern during a deep cleaning is sanitizing high-touch areas or places in the building with multiple people touching them. These are areas that require frequent wiping to limit the spread of flu, colds, and viruses. SERVPRO techs use sanitizing solutions on surfaces such as: 

• Doorknobs and handles
• Counters
• Keypads
• Light switches

SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545 handles commercial cleaning for Salem properties. The technicians bring their state-of-the-art equipment and years of experience to every deep clean job.

How Should Homeowners Arrange for High-Quality Fire Damage Cleanup in Peabody?

10/6/2021 (Permalink)

Fire and smoke remediation is no DIY project. SERVPRO has you covered in all phases of fire damage resotration.

Why SERVPRO is your partner for speedy and professional Peabody water and fire damage restoration

Fire damage cleanup in Peabody is a job for experts. Waste no time after a household fire as the damage to structures, fixtures, and contents resulting from heat, smoke, soot, and odors takes hold immediately and worsens rapidly. Make sure your loved ones are in a safe and secure place, and then call for a prompt assessment and emergency services for water damage and smoke remediation. 

Should Homeowners Attempt to Take Sole Responsibility for Clean Up After a House Fire?

The lingering smoke and residues from a home fire are toxic, which is why SERVPRO crews are ready 24/7 to take over fire damage mitigation and smoke remediation for Peabody residents. Flames and heat can destabilize structural components. Water used for firefighting also creates hazards. Our highly qualified managers and technicians not only respond fast but also prepare to react to your fire emergency through rigorous training. Crews complete OSHA safety courses and schooling from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), an international restoration standards development and educational organization. SERVPRO certified crew chiefs and workers:

• Assess for structural integrity and control hazards
• Secure damaged exteriors from the elements
• Remove contaminated water and chemical fire suppressants
• Contain work areas to protect unaffected spaces with 1.6 mil polyethylene wrap barrier and negative pressure air scrubbing technology
• Evaluate soot residues and match cleaning products and methods for optimal results
• Implement research-based best practices to clean soiled surfaces, furnishings, household goods, and personal possessions 
• Employ a wide range of deodorization techniques to eradicate persistent smoke smells

Does Hiring a Local Fire Damage Restoration Company Make a Difference?

Our facilities are minutes from Peabody, why SERVPRO promises that We’re Faster To Any Size Disaster. Our commitment to the community is clear -- this is also where we live and thrive. Our Peabody customers are also neighbors and friends, deserving of the very best and most professional services and cutting-edge equipment when a fire damage disaster strikes.  

Fast and expert services are why SERVPRO of Salem / Peabody / Marblehead inspires confidence when called upon for comprehensive fire damage cleanup and restoration. One call to (978) 586-2884 sets the stage for rapid recovery, “Like it never even happened.”

Can Salem Residents and Businesses Prepare for Disaster by Partnering with Restoration Professionals?

9/21/2021 (Permalink)

SERVPRO IICRC certified technicians use the latest technology and equipment. An ERP is very important for your property. Call now!

Proactive collaboration improves results, why SERVPRO recommends our Emergency READY Profile (ERP) for Salem businesses and residents.  

Owners of commercial or residential properties in Salem cannot know when disaster might strike, but they fear the disruption and financial ruin that follow. As with other unforeseen events in life, preparation is the key to limiting damage and quickly returning things to baseline with minimal stress.

Why Does SERVPRO Emphasize Partnership When Devising Disaster Recovery Readiness?

Property owners and managers have intimate knowledge of the spaces and systems within their building, which is why SERVPRO relies heavily on your input when developing the customized Emergency READY Profile (ERP) for your Salem home or business. Schedule an on-site assessment with one of our experienced project managers during which you guide us to:

• Sketch out a comprehensive blueprint of all spaces, including recessed and confined areas.
• Locate and mark utility line shut-offs.
• Estimate flooding levels and identify equipment and other contents that could potentially be exposed to overland floods or need for cleaning up after a sewer backup.
• Note fire and water damage risks such as kitchen and production areas and the condition and layout of wiring, plumbing, and other utility delivery and waste configurations. 
• Suggest adaptations that avoid water, fire, mold, or storm damage entirely or mitigates significant harm. 

Why Use SERVPRO’s Mobile ERP App?

To sharpen the focus for our disaster responding team of managers and technicians, take the time to walk through the prompts posed in our convenient ERP app. Our goal is to provide a concise digital document for our crews personalized to your site. Increase the utility and the effectiveness of the ERP by sharing details such as:

• Designation of SERVPRO as your preferred restoration provider
• Restoration priorities
• Contact information for vendors and developers who furnished and designed your equipment and systems
• List of individuals who can act on your behalf if you are out of town or otherwise unable to direct the restoration effort

Preparation enhances the chances of successful restoration, why SERVPRO of Salem / Peabody / Marblehead offers the ERP. Call (978) 586-2884 to set up an assessment.

Do you Smell Burnt Fragrances After a Fire in Peabody?

3/25/2021 (Permalink)

Odors from this fire will travel throughout your home. SERVPRO has the know how to remove the smoke.

SERVPRO can Help with Deodorization Procedures After a Fire Ignites in your Peabody Home

If a fire gets put out shortly after it ignites, then smoke damage could only affect a small section of your home. Sometimes the affected area can have no structural damage, and residues are light or not visible.

When working on fire restoration in Peabody, deodorization can become a large part of the process when dealing with smaller blazes. Our SERVPRO team can take the following steps when deodorizing light smoke odors:

• We start with removing the source of the odors if possible.
• Next, we can ventilate the affected area so that air flows through it.
• We can then clean all surfaces that have soot residues with a wall and all-surface cleaner.
• After the surfaces get cleaned, we can then ventilate the room again to figure out if unpleasant aromas remain.
• Then, we can control vapor odors with odor counteracting beads or pellets.
• Lastly, we can set up a thermal fogging machine near the fire's source that dispenses microscopic deodorant particles that neutralize malodor molecules.

Anytime you need your house deodorized after a small blaze ignites, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545.

Water Damage To Your Salem Property.

2/24/2021 (Permalink)

Water damage done to your property should be handled by the professional team at SERVPRO. They are IICRC certified and trained for any size job.

SERVPRO can provide water restoration services in Salem

The facts show that even a half-inch crack in one of your water pipes can cause hundreds of gallons of water to pour into your structure quickly. If the leak occurs overnight, then the problem may go unnoticed for quite some time. 

SERVPRO is one of the most prominent water restoration companies in Salem, and we know that water leaks can become a major disaster in a short period. In many cases where there is an excessive amount of moisture inside your home, your carpets could get ruined. Water can make the carpeting delaminate, forcing it to be replaced. If your carpets do show signs of delamination, then we can use the following steps to remove them:

• Determine what sections of carpet need to be removed: We can use a moisture sensor to tell us where the water went.
• Remove the carpet in small sections: We can cut the affected areas of your carpet and haul it away in small pieces inside sealed trash bags.
• Remove the pad: Since carpet padding is relatively cheap to replace, we can remove the wet pad to dry the subfloor underneath it.

If your carpets ever get saturated due to a water leak, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545. 

Fire Restoration Services in Your Peabody Home.

2/19/2021 (Permalink)

Smoke and soot damage from fires is no DIY project. SERVPRO technicians are IICRC certified for any size fire restoration service needed for your home

SERVPRO can provide fire damage restoration services in Peabody

Peabody, Ma is a town located in the Northern Shore region about 15 miles northeast of Boston. The small city has about 51,000 people and a land area of around 17 square miles. The town is situated on four major highways, and the downtown strip sees 27,000 cars running through it every day. 

Striving businesses make Peabody a great place to work.

Having a busy downtown strip, easy access to the city, various resources, and incentives makes the city an excellent place to retain businesses. The town's primary industries include healthcare, financial, and technology services. Most of the companies in the area are located in the downtown region, Centennial Park, or the Northshore Mall.

Centennial Park has a plethora of different businesses, from research and development firms to manufacturing professionals. The complex spans over 300 acres and includes open spaces and wooded areas. The park was built in the 1980s, and it is home to companies like Amergent, BMW Service Center, CEVA Logistics, Converge, and ZEISS Microscopy.

The Northshore Mall has excellent access to the highway, where guests can shop in an upscale atmosphere. The mall is home to over 140 stores, including Ann Talyor, Brooks Brothers, and Sephora. The mall also has several restaurants spanning over its two floors, including Tony C's, The Bancroft, and Cafe Nero.

The city's two most notable employers are The Christian Book Distributors and Rousselot Gelatine. Christian Book Distributors started in the 1970s and is now one of the world's leading distributors of Christian products. Rousselot Gelatine was originally founded in France in 1891, and it is now one of the biggest gelatine distributors globally as it offers a wide variety of gelatines, including collagen. 

Peabody is home to several historical landmarks.

• Fire & Police Memorial: This memorial is the city's way of honoring their first responders that gave their lives to keep the town safe.
• The George Peabody House Museum: The museum was built to honor the city's most famous resident. Located adjacent to it is the Peabody Leather Workers Museum, which celebrates the city's history as "The Leather Capital of the World."
• Peabody City Hall: This three-story brick building built in 1883 is now used as an events space, and it houses the city's municipal offices. 
• The Peabody Historical Fire Museum: This museum is located in an old firehouse built in 1875, and it features rare firefighting-related artifacts from the Northern Shore region.

SERVPRO can help with deodorizing your home after a fire

Any time even a small fire ignites inside your house, the presence of burnt odors can always become a problem. Each of the following products brings about different types of deodorizing actions:

• Odor Counteracting Beads: The porous materials that make up the beads get permeated with counteractants. Once the package is opened, the odor counteractants travel through the atmosphere.
• Deodorant Granules: The granules or pellets contain the active ingredient "fuller's earth" that works like a sponge to soak up and hold in unpleasant aromas.
• Water-Based Odor Counteractants: Many types of deodorants can be mixed with water and added to cleaning solutions to help counteract malodor particles.

If your house smells burnt after a fire, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545. 

Mold Remediation in Salem

2/15/2021 (Permalink)

SERVPRO technicians are IICRC certified. They can handle any size mold remediation service needed for your home.

SERVPRO can provide mold remediation services in the Salem area

Once you find that a fungus has contaminated building materials or contents inside your house, the contamination could be challenging to remove. In some cases, our technicians can scrub the mold off with a rag or a scrub brush, but in other cases, the contamination goes deep into the affected materials.

When conducting mold remediation in Salem, our SERVPRO technicians can use various methods to remove fungal formations from your affected contents and building materials. For example, sanding used to be commonly used to remove the formations from items such as wooden studs. However, sanding can ruin the surface of the material. Instead, professional restoration companies have found the following advantages to soda blasting:

• The Chemical's Crystalline Structure: During soda blasting, our technicians can use a unit with sodium bicarbonate that consists of microscopic crystals with sharp edges.
• Remove Contamination Without Harming the Surface: If appropriately done, soda blasting can remove the fungal formations and save the surface of the affected item at the same time.
• Can Cause Chemical Reactions: The sodium bicarbonate can also help eliminate spores and neutralize mildew-like odors.

If you ever notice that your walls or maybe a piece of furniture is contaminated by fungi, call SERVPRO of Salem / Peabody / Marblehead at (978) 744-4545. 

Is Professional Fire Puff Back Cleaning Necessary for Salem Homes?

1/4/2021 (Permalink)

SERVPRO says to Salem Homeowners--Check your furnace before firing up for the winter--or call us for sooty PUFF BACK cleanup

Soot residues can be a hazardous presence requiring experienced technicians to overcome.

Soot is often an unfortunate effect of combustion after a structure fire, but it can affect Salem homes through a phenomenon known as a furnace puff back. A micro explosion in the ignition chamber can send a pocket of soot and oily residue through the HVAC system ducts and into connected rooms. Professional fire restoration is necessary to overcome these effects without causing more significant damage.

Why is Professional Puffback Cleaning Necessary?

Professional fire puff back cleaning for Salem homes is necessary because of the potentially harmful health risks the presence of soot can cause. Particles generated by partial combustion are often around 2.5 microns in size, allowing them to deeply penetrate into the lungs of those breathing them without the appropriate protection. Our SERVPRO trained technicians can address the presence of soot particles in the environment and take the necessary steps to clean the surfaces impacted by settling residue.

Fire Damage Inspection for Salem Homes

Our project manager and crew chief work with your insurance adjuster to provide a thorough damage assessment and estimate to ensure fire restoration gets started as soon as possible. This includes using a borescope to inspect the ducts of your HVAC system impacted by the furnace blast and using our arsenal of tools and devices for cleaning.

Fire Damage Cleanup in Salem

Cleaning up after certain smoke damages can be more challenging than many homeowners realize. Remedies they might have searched on the internet could quickly spread soot residues even further and impact underlying materials more deeply. Identifying these residues' composition helps to choose the appropriate cleaning product and approach to preserve installed materials and exposed contents as much as possible. In the case of oil-based residues common to furnace puff backs, oil-based detergents and solvents can help loosen thick soiling to make cleaning more manageable. The unsightly smoke tags or spider-like webbings often seen after a puff back are electrically charged ions that seek corners and cooler areas of affected rooms.

Trained technicians that utilize advanced equipment for puff back cleaning is crucial to restoring your home to its preloss condition. Our SERVPRO of Salem / Peabody / Marblehead team can help when you call (978) 744-4545.

Weekend Fun for the Whole Family in the Marblehead Area

12/1/2020 (Permalink)

Slow down and enjoy virtual family games put on by Roam Scavenger Hunt Adventures with your family.

Marblehead families can enjoy a virtual game night every weekend through the end of the year. 

There is nothing like a group of fun games to get the whole family up, moving, and laughing. While many of the live events for Salem and its surrounding areas have been canceled through the end of the year, Let’s Roam Scavenger Hunt Adventures have put together an immersive video platform that combined chat software with a virtual way of exploring, discovering, and connecting.

Families participating in this free event can expect a massive trivia game, charades, a virtual Pictionary style game, and even drinking games for party animals. Try out your luck on December 4th, 5th, or 6th from 7 PM – 10 PM. You can RSVP through Eventbrite or find more information by calling Let’s Roam at (720) 340-3264.  

Whether it is a hotel or a shop, water damage to Marblehead businesses can be devastating to your building and customers. Our SERVPRO of Salem / Peabody / Marblehead team can help with fast extraction, drying, and cleaning solutions. Call us today at (978) 744-4545.

Do You Have Mold Inside Your Walls?

4/30/2020 (Permalink)

Getting rid of mold inside walls is a job best left to the professionals at SERVPRO of Salem/Peabody/Marblehead

Mold is every homeowner’s unwanted visitor. And sometimes, despite all your efforts to keep your home clean and dry, you might be surprised to see black mold on walls, ceilings, and other surfaces in your home. Just the term “black mold” is enough to make you cringe. Well, you should as it is one of the most dangerous types of mold inside walls that are too common in many households.

How to remove mold naturally from walls is a common topic explored by most homeowners. Well, you don’t need to search too far. On this guide, you will learn how to check for mold in walls and more importantly, how to stop mold growth from inside walls.

HOW TO DETECT MOLD IN WALLS

Cleaning mold on visible surfaces may not be easy (especially if it’s a major infestation) but it is very much possible. Of course, it is more advisable to seek professional help when treating mold on walls but if there’s a minor build-up on your walls, floors, or ceilings, you can get rid of it using common tools and cleaning supplies that you may already have at home.

But what if the infestation is inside your walls? How do you even know it’s happening?

Before you learn how to remove mold inside walls, you must learn how to detect it. Take note that mold spores are super tiny and not visible to the human eyes so they can spread throughout your house discreetly. And until you know the signs of mold build-up, the black mold could already be damaging your property and you are still clueless.

Alright. So how can you tell if the black mold is hiding inside your walls?

If you’re like most homeowners whose walls are made of gypsum walls, also called “drywall”, you might be curious to know whether there’s mold build-up inside. Experts recommend several ways:

Cut a large hole on your wall. This is perhaps the most definitive way of determining whether there’s mold inside your walls. If there is, you will be tearing them down anywhere. However, there are drawbacks to this approach. First is that using a drywall saw can damage any electrical or plumbing systems if you unknowingly drill them. Be sure to have some plastic sheathing ready to cover that hole afterward.

Perform a smell test. The second method is to sniff around electrical outlets. If the mold is actively growing, it produces microbial volatile compounds which are the musty, earthy odor released by the mold. Electrical outlets and other openings provide you more direct access to the odors inside your walls. If you smell the musty odor through them, there’s likely a mold infestation. The drawback of this approach is that you may not find any electrical outlet or opening on the walls you suspect are damaged or infested by mold. You may also find it hard to determine the extent of the mold build-up, like if it’s just around the outlet or far from the outlet.

Check for moisture problems. When there is a moisture problem, then there is most likely mold build-up. If you see water stains on your walls or if a part of your walls has sustained water damage and it has been there for quite some time, there’s a big possibility of mold.

Hire pros to test for mold. This might come with a price but it’s the safest and most effective way to tell whether there’s mold lurking inside your walls.

SERVPRO of Salem/Peabody/Marblehead has trained and certified technicians that can assist with any mold issues.

So how do you remove mold from walls?

• Prepare your cleaning solution.
• Scrub the mold off using your cleaner and water.
• Dry the area. Open doors and windows to allow air to circulate.
• Use a dehumidifier to reduce moisture problems and prevent mold from growing back.
• If the mold infestation is inside the walls, you will need to hire professionals as there’s a need to knock down the walls and replace them.

HOW AND WHY MOLD GROWS ON WALLS

You’re here because you are eager to learn how to get rid of mold in walls. But you might be curious to know – how come mold grows on walls? There are a number of reasons why:

Humidity – this is the primary cause of mold problems inside homes. If you live in a humid area, it is advisable to purchase a dehumidifier and move it regularly to different parts of your home to decrease moisture content in your indoor air.

Condensation – this occurs naturally in the perimeter walls of your home, which is cooler than the air inside your house. When the water in the air experiences a temperature drop as it touches the walls, condensation takes place (moisture is turned into liquid).

Water Leaks – another common cause of black mold in walls are water leaks coming from different sources, such as holes in the roof or cracks on plumbing systems. It is important to check pipes regularly and takes steps to keep them from leaking.

OTHER TYPES OF MOLD ON WALLS

Removing black mold behind drywall is a serious task. But you should know that aside from black mold in walls, there are other types of mold that could grow on the surfaces or even inside walls. They include Aspergillus (which can cause allergic reactions and respiratory infections), aureobasidium (which can cause more severe reactions than black mold on walls), Chaetomium, Penicillium, and Serpula Lacrymans (that can also grow on wood surfaces).

CONCLUSION

Mold and mildew inside walls are a real nuisance.  How to fix mold in walls is a common concern by many homeowners because moisture problems are almost always likely to take place whether you live in a humid area or not.

At this point, you already know the signs of mold behind walls and what you need to do to get rid of it. As you see, getting rid of mold inside walls is not that easy for two reasons: you can’t determine how much the infestation is without ripping off the walls and you will likely need to replace your drywall to ensure that the mold does not grow back.

Mold inside walls is a big problem if left unresolved. So if you suspect mold call the experts at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

New Home Inspection Tips

4/22/2020 (Permalink)

A thorough inspection of your new home now can save a lot of headaches later.

Wondering what inspections to get when buying a house? You’re asking the right questions. There are many different types of home inspections, and you want to make sure you’re getting the right ones. So, to you get the most of your it, here are some home inspection tips for buyers to follow.

HOME INSPECTION TIPS THAT CAN SAVE YOU MONEY AND HEADACHES DOWN THE ROAD

Your home inspection professional with have a lengthy checklist of things to examine and evaluate, but common home inspections don’t always cover everything you need to check.

Before you hire a professional to inspect your future home, make sure he or she can with the following:

• Roofing: A roof can be one of the most expensive home components to replace. Make sure your inspection professional takes a close look at the roof and its integrity.
• Siding: Check the integrity of the home’s siding, too. This is especially important with homes made using stucco. Stucco can last forever when properly installed, but too often poor installation can lead to leaks and other issues.
• Plumbing: This isn’t always included in a basic home inspection, but make sure you have someone check the home’s plumbing system. This is one of the most important systems in the home, and its function and effectiveness is of the utmost importance.
• Wiring: Older homes with original electrical wiring may need updates. Have your inspector take a look at the wiring and provide an honest evaluation.
• Expansions: Has your potential home been added onto? If so, make sure that the addition was built professionally and that it seamlessly blends with the original portion of the house.
• Drainage: You want to avoid drainage issues at all costs. Have your inspector take a look at the drainage system, sloping and grading of the home.

Additional inspections and tests that you may want to have done:

• Termite and Pest Inspection: Signs of insect damage from insects like termites could be a good reason to back out of a deal. If a home is infested with insects, those insects are hard to get rid of — and the damage they cause can be difficult to repair. Pest inspections are required for VA loans.
• Mold Testing: Some special inspections include an air quality report, which can show whether or not there’s mold present in the home. This is a good inspection to have, as mold can be a threat to both the value of the home and your health.
• Foundation Inspection: If you are concerned about the foundation of your home or the ground it is sitting on, have a structural engineer take a look. Your regular home inspector should be able to tell you if this is necessary.
• Radon Testing: Radon is a naturally occurring radioactive gas that can be found in some homes. This test is typically inexpensive and well worth it if you are in an area where this is a common issue.
• Lot Size Surveying: This will to ensure that you know exactly where the property lines are and verify the size of the lot. The cost of this service depends on the size of the property.
• Chimney Inspection: If your potential new home has a fireplace and chimney, you may want to have a chimney inspection done.l This involves the analysis of the chimney itself, the flue, joints connectors and interior chimney walls.
• Water Inspection: This may be especially important if the potential home utilizes well water. This will test for water hardness, as well as for dangerous contaminants like lead and arsenic.

There may be other things that need examination if your home is much older. For example, a shortage of materials after World War II meant many new homes’ plumbing systems were built with less durable alternatives.

So, if the home you want to buy was built in the mid to late 1940s, checking the pipes and making sure they have been replaced/updated is a must.

HOME INSPECTION TIPS FOR BUYERS

Are you ready for your home inspection? Here are some simple tips to follow for first time buyers:

• Get a Recommendation: Your real estate agent should be able to recommend a good inspection company. Make sure your agent knows you want the , this is not the time to cut corners.
• Be Present for the Inspection: The inspector will most likely want to point some things out to you and explain any notes he or she is making on the report. This is an important step, but it’s only possible if you’re present for the inspection.
• Bring in Other Pros if Needed: If your inspector doesn’t look at the plumbing system or doesn’t offer air quality services, feel free to bring in a third party. There’s nothing wrong with having someone else come in to look at a specific portion of the home.
• Ask Questions: You are likely paying for the inspection, so make sure you’re getting your money’s worth. Ask as many questions as you want, and make sure you feel comfortable with the home. After all, a house is the biggest investment most people will ever make in their lives.

Your inspection is the one chance you have to get an expert to examine and evaluate the home. Don’t miss out on this opportunity by choosing the wrong service or by not getting the most out of it.

If we can be of help during this process, please call the professionals at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

Humidifier or Dehumidifier?

4/22/2020 (Permalink)

Knowing the best way to condition your home's air will make you safer and more comfortable.

Comfort in a home requires every bit of the home to work perfectly with our body, the acoustic value, the circulation, temperature, humidity and a lot more.  When these factors are being altered or not proven to be normal, it can affect our health and make our house totally uncomfortable.

Meanwhile, there have been various machines/tools that measure, control and regulate these factors to suit our body temperature, machines such as “dehumidifier” and “humidifier”. Humidity is an important factor in a space that determines how comfortable a person is in that space.

It is the amount of water vapor present in the air and when it is low which causes dry air, static electricity, dry skin and hair, increased susceptibility to colds and respiratory illness, but having a humidifier in your house can regulate these problems and when it is high it causes coastal air. 

Humidifier vs Dehumidifier: Both devices humidifier and dehumidifier help to improve indoor humidity level. The difference is that the humidifier increase humidity level in case of dry indoor air and the dehumidifier decrease it in case of high moisture level.

Both units can help in eliminating respiratory ailment like asthma and chest congestion.

HUMIDIFIER AND DEHUMIDIFIER FOR COLD

A humidifier may be used to moisture the nasal passage and airways when you have chest and sinus congestions due to a cold while the the dehumidifiers basically remove moisture from the air and may be useful in treating asthma which may be triggered by humid air.

They regulate our body system to function in a way that suits us during the cold. Since cold air is denser than warm air, there is less room for water vapour in the cold winter air. So during cold winter air humidifier is most likely to be used often in a room.

HUMIDIFIER AND DEHUMIDIFIER FOR WINTER

Humidification improves air quality, measures the humidity level in your home its type of device to keep the humidity level of about 30 percentage in winter. Winter air is dry air and a humidifier put more moisture in the air to reduce the effect of dry air and ability of airborne viruses to cause flu infection.

Viruses are easily transmitted during winter because of the dry air but humidifier reduces the risk of being infected. Getting a humidifier during winter may help you avoid getting sick this winter, but it can also give you softer, more glowing skin, and even help preserve your real wood furniture.

It is not advisable to keep a dehumidifier running during winter since the primary function of a dehumidifier is to reduce moisture in the air therefore in times where we have dry air, the dehumidifier might not be necessary.

HUMIDIFIER AND DEHUMIDIFIER FOR BASEMENT

Basements can often be a problem room in regards to mold growth because they have little exposure to heat and sunlight from outside and by this they tend to gather more moisture which results to high humidity and the need of a dehumidifier might be introduced to reduce the moisture in the basement therefore only on rare occasion are humidifier used in a basement.

HUMIDIFIER AND DEHUMIDIFIER FOR MOLD

Mold grow more when there is excess moisture in the air in a room and can only be killed when the level of moisture in that room reduces, so introducing a dehumidifier in this care is appropriate to reduce the effect.

The two instrument of humidity plays a good role in making humans comfortable in their homes but work in a various condition which has been highlighted above.

Maintaining the right humidity level in your home is crucial, not only for the safety of the home’s structure but also for your own health. If the level is too high, the excess moisture in the air can damage floorboards and ruin walls.

It creates the perfect environment for mold and mildew to grow. If the level is too low, the dry air can cause floors and ceilings to crack. It can also cause dry skin and irritated bronchial passageways.

The optimal humidity level is between forty and fifty percent. You can purchase a hygrometer to check the level of your home.

If it is anything but within the optimal range, it may be time to consider purchasing either a commercial dehumidifier or humidifier.

DEHUMIDIFIER

If the humidity level is above fifty percent, you are going to want a dehumidifier. This is an in-room machine that works by taking in the moist air, passing it over an evaporator coil and then a condenser coil and releasing the dehumidified air back into the room.

The moisture is either collected in a bucket that needs to be emptied or disposed of through a drainage hose. A compact dehumidifier is also a great tool to have during water damage restoration. Used along with an air mover water damaged areas can be dried quickly and effectively, reducing the risk for later issues.

HUMIDIFIER

If the humidity is too low, a humidifier will help. These machines release moisture into the air from a water reservoir. Warm air humidifiers release moisture in the form of steam. Cool air humidifiers essentially mist the room. Humidifiers are often used in children’s, especially babies’, rooms to aid in their breathing during the night.

Warm air humidifiers are not typically recommended for use around children as they could suffer burns. It is important that you keep the humidifier clean, especially the water tank, to avoid mold growth, or else more harm than good can be done.

If the humidity level of your home is off, you can be faced with a myriad of issues. Once you check the level with a hygrometer, you will be able to assess if either a dehumidifier or humidifier will be right for you.

If you have questions about your indoor air quality please call the experts at SERVPRO of Salem/Peabody/Marblehead...978.744.4545.

Control Infectious Disease in Your Workplace

4/21/2020 (Permalink)

Keep your workplace safe from infectious disease with the help of the professional team at SERVPRO of Salem/Peabody/Marblehead

The entire world is currently battling a global pandemic, and while it is mostly down to the individual to protect himself by practicing social distancing and following quarantine procedures, we, as employers have a bigger responsibility in ensuring that our workspace remains safe amidst the crisis. Hence, in this article, we at SERVPRO of Salem/Peabody/Marblehead are going to share with you ways of preventing illness in the workplace, how to prevent infectious diseases, as well as other tips on proper infectious disease control.

WHAT IS INFECTIOUS DISEASE CONTROL?

Before we move on further in the article, it’s important to get a good grasp of the subject of discussion first. What is infectious disease control, anyway? According to the World Health Organization, infection prevention and control, also known as IPC, is a method of cleaning and minimizing the spread of contagious disease.

Two troubling examples of infectious diseases are influenza (that has caused the death of millions in the 1900s) and the novel coronavirus that’s ravaging the world right now.

You might be wondering, though, how is infection spread? In fact, there are different ways of how this can happen. That depends on the germs that are causing the infection. However, a very common way for a contagious disease to spread, especially one that’s caused by a virus, is by cross-contamination through expelled bodily fluids such as the respiratory droplets we release when we cough or sneeze.

WHY IS INFECTION CONTROL SO IMPORTANT IN THE WORKPLACE?

You can see now how fast an infection can spread especially in crowded places like a busy office space. This is the reason why infection control is critical. It will keep your Salem, Peabody, Marblehead, Swampscott or Middleton MA workspace a safe and healthy place to work in.

Aside from that, it can also cost you a lot in terms of lower productivity levels and job satisfaction of your employees. Just imagine what an all-out infection can do to your employees and how it can damage your ROI if everyone got sick?

INFECTION PREVENTION AND CONTROL

Fortunately for us, there are various infection control measures that can help get rid of the lurking germs in the workplace. Allow us to share with you our tips, neatly divided into three categories.

INFECTION CONTROL PLAN

With an infection already happening outside, here are some workplace infection control procedures:

• Plan Accordingly. The first thing that you should do is to come up with an infection control plan. Involve your management team since they’ll be the ones working more closely with your employees and enforce your established workplace policies and procedures for infection control.
• Remove Common-Use Items. In relation to the previous tip, an infection can also spread by touching items that have been contaminated by other people. Hence, remove common-use items such as magazines and pens from your common rooms.
• Encourage Basic Etiquette. Another way of preventing the spread of infection is to encourage your employees to practice the basic etiquette of covering their mouths when they cough or sneeze by providing boxes of tissues and disinfectant wipes especially in common rooms where they interact with more people. At the same time, discourage them from sharing personal items like cups, glasses, and cutleries where they can easily transfer their respiratory droplets to other people.
• Basic Sanitation. The way to prevent the spread of infection is to provide ways for your employees to rid themselves of germs by putting up clean handwashing facilities and sanitation stations equipped with alcohol or alcohol-based hand sanitizers.

• Basic Health Checks. Everyone must have their temperature checked before entering your facility. Anyone who is not feeling well, or doesn’t look well should be immediately sent home or to a health care facility depending on his state. Plus points if you can provide your employees with vitamin supplements as well in order to strengthen their immune system.
• Work Remotely. But, in the end, the most effective way to control the spread of infectious disease is to still let them all go home and simply let them work from there. If you really must require the attendance of a skeletal workforce to continue operations, then at least provide them with a mode of transportation instead of forcing them to take public transit where they’ll be exposed to other people that might be infected already.

FACILITY CLEANING AND DISINFECTION

Now that your employees are working from home, this gives you the opportunity to clean your work facility and disinfect it so that it’s clean and ready to receive your employees once regular operations resume. There are two ways to go about this:

• Handle it yourself. First, you can let your existing maintenance staff perform the virus cleaning given that you’ll provide them with the necessary personal protective equipment and tools. You should focus on cleaning surfaces that have been the most exposed to contamination such as doorknobs, stair railings, elevator buttons, and the like.
• Seek professional help. Or second, you can seek the help of professional cleaning services. SERVPRO of Salem/Peabody/Marblehead is equipped to handle infectious disease control. This is honestly what we recommend, especially for workplaces like hospitals and health care facilities that are significantly more exposed to diseases, contagious or not.

EFFECTIVE VENTILATION SYSTEM AND AIR QUALITY

Finally, remember that some germs are airborne and they can survive being suspended in your facility for an extended time if you have poor indoor air quality and improper ventilation.

This is the perfect time to check if your ventilation systems work properly, as well as install equipment like air movers and air scrubbers to rid your indoor air from contaminants. Better yet, schedule your ventilation checks and indoor air cleaning procedures regularly not just during a pandemic or epidemic, but as part of your regular maintenance routine. In this way, you can prevent other indoor air pollutants from causing your employees other health problems as well.

By keeping the tips we have shared with you in mind, we are confident that you will be able to keep your employees safe from the novel coronavirus and other infectious diseases that we may encounter in the future. Stay healthy and keep safe!

If you'd like help protecting your workplace please call the experts at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545.

RESTORING DOCUMENTS AFTER FIRE, WATER OR MOLD DAMAGE

3/23/2020 (Permalink)

Water damaged books and documents can be salvaged if quick action is taken

Water damage, if left unchecked, can lead to mold damage almost anywhere. Fire damage often leads to water damage as well — particularly if fire crews used water to extinguish the fire — which can in turn lead to mold damage if not addressed quickly.

It’s important to determine the best restoration method as quickly as possible — you have roughly 24-48 hours to begin restoration before water damage can start to become too severe to recover.

First, it’s important to know how to dry wet documents. The best way to do this is actually to start by freezing them. This helps to slow the disintegration process of the paper and gives you a little more time to determine the best restoration process.

PROCESS FOR WATER DAMAGED DOCUMENT RESTORATION

First, water damaged documents need to be dried, either by vacuum freezing the damaged paper or utilizing desiccant air drying techniques.

If there are contaminants present on the documents, such as mold, chemicals or other substances, the documents may require microbial disinfecting, deodorization, sanitizing or gamma-ray irradiation to get rid of any health hazards.

Depending on the specific document restoration process required, water damaged document restoration can take anywhere from 3 to 10 days.

PROCESS FOR MOLD DAMAGED DOCUMENT RESTORATION

Mold can grow on any damp surface as long as 4 factors are present:

• An environmental temperature of 40-100 degrees Fahrenheit
• Relative humidity of 50% or higher
• Mold Spores
• A food source

In the case of mold-damaged paper documents, the paper itself provides the nutrient base.

To counter and stop mold growth, the best course of action is often gamma-ray irradiation. It kills mold at the molecular level, completely sterilizing the documents.

This will usually take between 3 and 16 hours for 2,000 sheets of paper, though the process may take longer if the documents need to be treated for water damage as well.

PROCESS FOR FIRE OR SMOKE DAMAGED DOCUMENT RESTORATION

Fire damaged documents often experience the same problems presented by water and mold damaged paper, as water or chemicals are often used by firefighters. First, the documents will need to be deodorized to remove soot, chemicals and other microbial sources.

Thermal fogging is a technique used to remove the smoke odor from fire-damaged documents. It recreates the smoke’s consistency, allowing it to penetrate any materials the smoke has and neutralize the lingering smoke odor.

Finally, soot removal and surface cleaning are necessary to restore the documents to a readable state. The full fire restoration process can take between 3 and 16 hours per 2,000 sheets.

POST RESTORATION

Once the documents have been restored to readability, the final step of the restoration process is to scan the documents to create digital backups. Not only does this prevent the documents from being damaged again, it can also allow the client to discard the restored documents if they are too damaged to return to normal circulation even after restoration.

SERVPRO of Salem/Peabody/Marblehead offers document restoration after any disaster.  Call us today at 978.744.4545

Smoke Detector Facts

4/29/2019 (Permalink)

Check your smoke alarm regularly to ensure proper function

Smoke detectors are a vital first line of defense for you and your family. But, these devices need to be both installed and maintained correctly in order to provide you with adequate protection. In one quarter of the U.S. home fires in which smoke detectors failed, dead batteries were the cause, according to the National Fire Protection Association (NFPA).

By properly selecting, positioning and maintaining the smoke alarms in your house, you can have peace of mind that you’re taking an important step to help protect your family in case of a fire.

Features of Smoke Detectors

While different smoke detectors may look similar, there are important features that vary among models. First, how is it powered? Some alarms are powered by a battery, whereas others are hardwired into your house’s electrical system (and are typically equipped with a backup battery), the U.S. Fire Administration says.

All of the smoke alarms throughout your house should be interconnected through hard-wiring or a wireless signal, suggests Richard Roux, senior electrical specialist with the National Fire Protection Association (NFPA). “That means when one alarm sounds, they all do,” Roux says. New homes are required to include hardwired, interconnected smoke alarms with backup batteries, the American Red Cross says. If you don’t already have the wiring in your home, you can buy devices that interconnect wirelessly, but you may need to buy models from the same brand in order to ensure they can communicate, Consumer Reports says.

Remember, some models include a built-in carbon monoxide (CO) detector, which alerts you to dangerous levels of this deadly gas, Consumer Reports says. If your smoke alarm isn’t a dual model with a CO detector built in, you’ll want to also purchase a CO alarm and install it in your home. CO alarms should be installed outside all sleeping areas and on every level of the home, the Consumer Product Safety Commission says.

Also, what type of sensor does the smoke alarm use: ionization or photoelectric? While one type is better at detecting flaming fires, the other is better at detecting smoldering fires. “If a fire smolders with no flame, then a photoelectric sensor will detect it first,” Roux says. “If it is a hot, flaming fire, then an ionization sensor will likely sound first.” Many smoke alarm models are now dual-sensor, meaning they use both technologies. If you don’t have dual-sensor alarms, the NFPA recommends installing both ionization and photoelectric alarms in your home.

Should a fire disaster strike your home or business give SERVPRO of Salem/Peabody/Marblehead a call at 978.744.4545.

Regular Fire Extinguisher Inspection

4/29/2019 (Permalink)

Fire extinguishers should be checked regularly

We at SERVPRO of Salem/Peabody/Marblehead want to keep you safe and one important aspect of that is ensuring the operating condition of your fire extinguisher.

Home fire extinguishers should be checked regularly to help make sure they are ready for use, says the USFA. The National Fire Protection Association (NFPA) recommends reading the instructions that came with each extinguisher so that you are familiar with their parts and how they work.

The USFA suggests including the following steps in your inspection:

1. Ensure Easy Access

Make sure the extinguisher is visible and easy to retrieve.

2. Check the Pressure

Many fire extinguishers have a pressure gauge that indicates whether the device is in the proper operating range. If yours has one, check to make sure that the gauge’s needle indicates proper pressure. If the fire extinguisher has a test indicator, press it to make sure the pressure reading is within the correct range.

3. Look for Physical Damage

Check that the can, hoses and nozzles look to be in working in order. Visible signs of damage, such as dents or rust, may mean it’s time to replace the extinguisher.

Documenting your checks on the extinguisher’s inspection tag may help you keep track of its maintenance history.

4. Clean the Extinguisher

Check the outside of each extinguisher for dust, oil or grease, and clean it as necessary.

Also, keep in mind that most fire extinguishers are good for 5 to 15 years, according to BobVila.com. Check the extinguisher’s label or a paper tag for the expiration or last maintenance date. If it’s 10 or more years ago, you may want to get a new fire extinguisher.

Fire extinguishers are often an overlooked part of a home safety plan. Do your checks, know how to use them (the NFPA states that your local fire department may be able to provide additional resources) and be sure your extinguishers are ready for use — just in case.

Should a fire disaster strike call the professionals at SERVPRO of Salem/Peabody/Marblehead at 978.744.4545

Water Damage to Home in Marblehead

4/20/2019 (Permalink)

Water damaged home in Marblehead MA

This family’s Marblehead residence experienced serious water damage after multiple pipe bursts. SERVPRO of Salem/Peabody/Marblehead has the expertise and equipment to mitigate residential water losses just like this one. In this particular situation, we dried the entire structure, removed most of the drywall and remediated extensive mold. The family was very grateful to be able to use the space again!

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Salem/Peabody/Marblehead arrives quickly and starts the water extraction process almost immediately. 

For help restoring your home after a water loss, call SERVPRO of Salem/ Peabody/ Marblehead at 978.744.4545. We’ll make it “Like it never even happened.”

Water Damage to Home in Peabody

4/20/2019 (Permalink)

Flooded basement in Peabody MA

This family’s Peabody residence experienced serious water damage after flooding from heavy rains. SERVPRO of Salem/Peabody/Marblehead has the expertise and equipment to mitigate residential water losses just like this one. In this particular situation, we extracted the water and used our air movers and dehumidifiers to effectively dry the structure and contents. The family was very grateful to be able to use the space again within a matter of days!

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Salem/ Peabody/ Marblehead arrives quickly and starts the water extraction process almost immediately. 

For help restoring your home after a water loss, call SERVPRO of Salem/Peabody/Marblehead at 978.744.4545. We’ll make it “Like it never even happened.”

Water Damage to Commercial Building in Swampscott MA

4/20/2019 (Permalink)

Commercial water damage in Swampscott MA

A broken water heater created several inches of standing water in this Swampscott MA business. SERVPRO of Salem/Peabody/Marblehead worked around the clock to restore the affected area and prevent any secondary damage from occurring. We know that commercial water damage can cost a business thousands of dollars in productivity; it is always our goal to help keep your business running as flawlessly as possible through the restoration process. 

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)? 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Salem/Peabody/Marblehead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

For help restoring your commercial space after a water loss, call SERVPRO of Salem/Peabody/Marblehead at 978.744.4545. We’ll make it “Like it never even happened.”

IICRC Certified Business

3/21/2019 (Permalink)

We are IICRC professionals

SERVPRO of Salem/Peabody/Marblehead is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Salem/Peabody/Marblehead

SERVPRO of Salem/Peabody/Marblehead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.